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Nike

Designs and sells athletic shoes and apparel

Team Lead/Lead

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMolfetta, ItalyIn-person

About the Job

Requirements

  • More than 2 years of experience in retail.
  • Ability to use professional language.
  • Strong focus on the team and customers.
  • Organizational and prioritization skills.
  • Proactivity, open-mindedness, and motivation.
  • Flexibility to work shifts and weekends.
  • Passion for NIKE and/or sports.

Responsibilities

  • Use customer-service skills to provide customers with a high-quality brand experience.
  • Coordinate, instruct, and motivate employees in the assigned area and support an excellent working atmosphere.
  • Support daily management of the assigned area to achieve sales targets, including digital services, visual merchandising, the sales floor, and promotional campaigns.
  • Identify and resolve issues together with store management.
  • Act as a brand ambassador for NIKE initiatives.
  • Ensure the store complies with NIKE standards and guidelines.
  • Support a team in efficient product receipt and inventory accuracy aligned with visual-presentation standards.
  • Maintain smooth inventory processes, continuously replenish the sales floor, keep it presentable, and meet brand standards.
  • Work with department Leads supervising product receipt and visual presentation, and be responsible for executing visual merchandising.
  • Ensure monthly launch initiatives are timely and provide regular feedback.
  • Use reporting tools with department Coaches to make commercial decisions.
  • Lead by example to achieve accurate inventory for digital orders.
  • Ensure the team can provide athletes with a high-quality experience.
  • Collaborate with Coaches to plan team involvement in NIKE Community Ambassador activities.
  • Collaborate with store management on hiring processes, including onboarding.
  • Collaborate with store Coaches to implement store programming, including availability, distribution, and shipping.
  • Work with the store team to promote and maintain a positive NIKE culture.
  • Lead by example, assist customers on the sales floor, and shape the customer journey.
  • Provide resources so the team has the knowledge needed for customer service, including digital-service opportunities.
  • Complete specific training and share its completion with individual athlete-support services.
  • Use data and analytical tools to provide insights and create partnerships to drive continuous improvement with store management.

About the Company

Nike

Designs and sells athletic shoes and apparel

Nike designs and sells athletic footwear, apparel, equipment, and accessories for sports and everyday use. The group includes the Nike and Jordan brands and its owned subsidiary Converse, with products ranging from running shoes and basketball footwear to training clothing and casual sneakers. Most finished products are made by independent contract manufacturers, while Nike develops materials, cushioning systems, and product designs. It earns revenue by selling to wholesale customers and through its own stores and digital channels, with additional licensing arrangements for its brands. Nike began in 1964 as Blue Ribbon Sports and is headquartered near Beaverton, Oregon.

Company size
10,001+
Company stage
IPO
Headquarters
Beaverton, OR
Founded
1964

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