Field Service Engineer

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

€49,600.00 - €68,200.00

Location:

Leuven,BEL

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

About Our Belgium Site
Located in Leuven, our Belgium site is at the forefront of semiconductor innovation, combining hands-on engineering expertise with advanced R&D collaboration. Working closely with leading industry and academic partners, our team helps drive the development of next-generation technologies.

We currently have an exciting opportunity for a Field Service Engineer to join our team in Leuven.

What You’ll Do

As a Field Service Engineer, you'll serve as Applied’s direct liaison with our customer in Leuven and quickly solve high-value problems on their behalf. By collaborating closely with our customer onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.  

Role Responsibilities

• Completion of quality repairs on Applied Materials equipment. You will be expected to actively respond to any fab issues by communicating with engineers in other locations and participating in escalation conference calls.  
• Ensuring correct procedures and schematics are available prior to performing work.  
• Performing retrofits on our equipment and assisting with process issues.
• Assuming responsibility for full customer satisfaction and assuring excellent relations.
• Following all safety procedures and consistently demonstrating safety as a value.

Requirements:

• A Bachelor or Master’s degree in a relevant science or engineering discipline
• Proven work experience - Practical hands on work exposure (Mechanical, Electrical, Electronic)
• Proven working experience - Semiconductor industry is desirable
• Ability to lead without authority, be influential & establish excellent working relationship with internal and external customers
• Out of the box thinking and problem-solving methodology knowledge
• Identify process gaps, propose ideas to improve existing processes, recommend need for new process(es) and provide solutions to improve operational efficiency

Preferred Qualifications: 

• 2–4 years of work experience in customer/field service support, or a related technical field

Physical Requirements: 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.  Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

What Applied Materials can offer you:

• Competitive Salary and Benefits including; Discretionary Bonus, Pension, Share Schemes, Healthcare;

• Individual and comprehensive training programme, including on job training;

• Perks such as well-being allowances, environmentally friendly initiatives, and tuition assistance;
• Learning and development opportunities.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.