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M.C. Dean

Designs and deploys secure mission-critical infrastructure

Building Operations Center Specialist 4

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-timeAlexandria, VA, USA$43.57 - $54.47 /hr

About the Job

Requirements

  • A high school diploma or GED and at least 8 years of progressive experience are required.
  • Three years of building automation system monitoring and direct digital controls experience within the building controls industry are required.
  • The ability to read and interpret technical documentation, including sequences of operations, technical product literature, programming manuals, and specifications, is required.
  • The ability to troubleshoot basic communications wiring, control logic wiring, and end devices is required.
  • Knowledge of commercial building HVAC, mechanical and electrical equipment, and associated controls, hardware, and software is required.
  • Knowledge of commonly used networks and network topologies is required.
  • The ability to work at a computer terminal using a mouse and keyboard for eight hours per day is required.
  • The ability to work safely near exposed line-voltage and low-voltage wiring and terminations is required.
  • The ability to lift at least 50 pounds once and 20 pounds for an extended period, and to relocate a 10-foot stepladder without assistance, is required.
  • Proficiency with a Windows-based operating system and Microsoft Office Suite is required.
  • The ability to draft emails and other correspondence with proper grammar, spelling, and punctuation is required.
  • The candidate must be able to perform the listed physical and communication abilities, including extended screen exposure and sitting, reaching, finger dexterity, listening, speaking, reading, applying rules to specific problems, and understanding speech.
  • Applicants must be U.S. citizens and meet eligibility requirements for access to classified information, including the ability to obtain HSPD-12 clearance.

Responsibilities

  • Continuously monitor and evaluate building automation systems, underlying software, and data elements to verify correct operation, adherence to calibration requirements, and identification of anomalies.
  • Analyze real-time building automation system alarms and events, identify root causes of recurring issues, implement corrective actions, and provide daily alarm-list reports to the BOC Manager.
  • Respond to service calls and system alarms by diagnosing problems, identifying causes, implementing solutions, triaging messages and reports, and escalating issues appropriately.
  • Operate and update the building automation system to maximize efficiency, revise operating controls as facility operations change or problems are identified, and apply adjustments in response to tenant calls, work orders, and alarms.
  • Make timely decisions during emergencies about operating critical control systems to maintain service and operations, and coordinate responses among MEP, Security Operations Center, PFPA, vendors, and contractors.
  • Assist other trades with active field troubleshooting; debug and simulate programs; check hardware and software device calibration; configure parameters; test control components and software; and perform and document function checks of control systems.
  • Work with MEP to log and identify problem areas and provide building operations center and building automation system assistance to field trades.
  • Keep the client or call center informed of questions, progress, information needs, and discrepancies; escalate building issues to appropriate parties using real-time judgment; and communicate incomplete tasks and system issues using pass-down procedures.
  • Generate incident reports, maintain accurate system performance and maintenance records, and develop and maintain procedures and checklists for service calls, routine maintenance, and commissioning tasks.
  • Handle customer service requests courteously and professionally.

Desired Qualifications

  • A vocational school education or associate degree in a technical trade is preferred.
  • Delta Controls certification, building automation certification, and HVAC certification or license are advantageous.
  • Proficiency with building automation software such as Delta Controls, Tridium Niagara, Johnson Controls Metasys, or Siemens Apogee is advantageous.

About the Company

M.C. Dean

Designs and deploys secure mission-critical infrastructure

M.C. Dean designs, builds, operates, and maintains integrated cyber-physical systems for mission-critical facilities, secure environments, and large enterprises. Its work spans electrical power, security, telecommunications, life safety, automation and controls, audio-visual, and IT systems, all coordinated through management platforms that support long-term operation and sustainability. The company works end-to-end: it engineers solutions, installs them, and then runs and maintains them to ensure continuous, secure, and resilient performance. What sets it apart is its ability to provide comprehensive, turnkey technology and infrastructure services for critical environments—combining physical systems with digital management to create secure, automated facilities. The goal is to deliver automated, secure, and resilient power and technology systems and the platforms needed to manage them over the long term.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Tysons, VA
Founded
1949

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