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North American Partners in Anesthesia

Anesthesia management services provider

Accounts Receivable Representative 2

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeSunrise, FL, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent certification is required.
  • An associate degree is preferred.
  • Two to four years of customer service and/or business office experience in a medical setting is preferred.
  • Knowledge of basic patient accounting processes and healthcare terminology is strongly preferred.
  • Strong computer skills, including Microsoft Word and Excel, are required.
  • Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to-moderate supervision is required.
  • Excellent verbal and written communication skills, including professional telephone etiquette, are required.
  • Ability to ensure confidentiality of sensitive information and maintain Health Insurance Portability and Accountability Act compliance is required.
  • Dependability in production and attendance is required.
  • Exceptional organization and time management skills are required.

Responsibilities

  • Manage accounts receivable for assigned payers under the direct supervision of the Collections Supervisor or Manager.
  • Contact payers by telephone and work collection reports and correspondence to collect outstanding accounts.
  • Audit accounts, appeal denied claims as necessary, update accounts, identify carrier-related denial trends, and meet departmental productivity standards.
  • Coordinate the transfer of patient responsibility and follow up on accounts requiring additional insurance collection.
  • Review, evaluate, and forward manual paper claims to payers that do not accept electronic claims or require special handling.
  • Document billing activity on patient accounts, ensure compliance with applicable billing regulations, and report suspected compliance issues to departmental leaders.
  • Review claims for accuracy and coordinate with ancillary departments to provide information for audits or record reviews.
  • Correct issues identified in electronic payers’ error reports to optimize electronic claims submission.
  • Follow up promptly on aged accounts, including helping formulate written appeals.
  • Accurately document all account follow-up to maintain a record of collection steps taken.
  • Monitor claim rejections for trends and issues and report findings to the lead biller and other departmental leaders.
  • Answer patient and third-party questions and address billing concerns in a timely and professional manner.
  • Assist in reviewing or resolving credit balances.
  • Participate in general or special assignments and attend required training.

Desired Qualifications

  • Two to four years of customer service and/or business office experience in a medical setting.
  • Knowledge of basic patient accounting processes and healthcare terminology.

About the Company

North American Partners in Anesthesia

Anesthesia management services provider

North American Partners in Anesthesia (NAPA) is an anesthesia management services company that partners with hospitals, health systems, and surgical centers nationwide. Its services include clinical anesthesia care, revenue cycle and billing management, workforce staffing, and operational consulting for anesthesia practices. What sets NAPA apart is its single-specialty focus, pairing decades of anesthesiology expertise with integrated clinical and business support. The goal is to deliver an exceptional experience for every patient and client, every day.

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