General Manager
Odeko
General Manager
Odeko
Streamlines cafe orders and vendor management
Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.
Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.
Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.
Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
The General Manager, Delivery Operations owns the complete delivery outcome for our flagship Moonachie, NJ warehouse — Fleet, Personal and Food Safety; delivery success, on-time performance, dispatch reliability, driver productivity, and the customer delivery experience — across both Day and Night shifts under the site's single threaded owner (STO) model. The General Manager, Delivery Operations drives results through the Day and Night Delivery AGMs, owns site-wide Driver Safety and Training strategy, leads major delivery initiatives, and represents EWR1 in network-level delivery conversations — while modeling servant leadership that enables AGMs to own their shifts. The GM, Delivery Ops must be able to support and back-up the Sr GM in his/her absence. Additionally, the GM must share P&L ownership - to deliver OPEX and EBITDA targets. Our delivery operation is primarily at night and the work schedule for this role will also be primarily working at night.
Reports to: Senior General Manager
Direct reports: AGM, Day Delivery Operations; AGM, Night Delivery Operations; Trainers
Travel requirement: As required
Essential Responsibilities:
Core Competencies:
Compensation for this role is based upon prior experience and is up to $135,000.
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Odeko provides an all-in-one, subscription-based dashboard that helps small to mid-sized food and beverage businesses, especially independent coffee shops, place orders and manage multiple suppliers from one interface, while consolidating deliveries to save time and reduce emissions. The dashboard connects shops with suppliers and delivery options, allowing users to place orders, track shipments, and manage vendors and bulk purchasing through a single platform. Unlike traditional distributors, Odeko focuses on resource-constrained independents and offers measurable benefits such as time savings, cost reductions, and a significant drop in carbon emissions from delivery consolidation and scale. Its goal is to empower small food and beverage businesses to operate more efficiently, sustainably, and profitably through a centralized, easy-to-use platform.
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