Sherwin-Williams

Global paint and coatings manufacturer

Branch Coordinator - Floorcovering

Retail SalesConfirmed live in the last 24 hours

Part-timeChesapeake, VA, USA$16 /hr

About the Job

Requirements

Must be at least eighteen years of age.
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds on occasion.
Must be willing to work all scheduled hours, with or without reasonable accommodation.
Internal Sherwin-Williams candidates must have received at least a “meets expectations” rating on their most recent performance appraisal.
Internal Sherwin-Williams candidates must have completed all HR Cloud eLearning courses required for their current position.

Responsibilities

Work closely with wholesale customers to determine their floorcovering needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions.
Promptly resolve customer concerns and help ensure client satisfaction.
Stay up to date on product features and maintain the high quality and visual standards of products and the branch.
Ensure high levels of customer satisfaction through sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate floorcovering products.
Build productive, trust-based relationships with wholesale customers.
Refer potential wholesale leads to sales representatives and store staff.
Process orders and coordinate installations with installers and customers.
Check installers’ orders for accuracy before materials leave the store.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve monthly, quarterly, and yearly sales goals.
Maintain precise work order files.
Pull appropriate products from the sales floor or warehouse.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Maintain assigned areas in an in-stock and presentable condition.
Remain knowledgeable about offered products and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.

Desired Qualifications

Have at least a high school diploma or GED.
Have a valid, unrestricted driver’s license.
Have at least one year of experience working in a delivery, retail, or customer service position.
Have previous work experience selling floorcovering and/or floorcovering products.
Have prior work experience operating floorcovering cutting equipment.
Be able to read, write, comprehend, and communicate in more than one language.
Be able to read, write, comprehend, and communicate in Spanish.

This position works closely with wholesale customers to determine their floorcovering needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch floorcovering coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and branch.

The individual selected for this role will be expected to work at Store #5191, located at: 3419 Business Center Dr, Ste A, Chesapeake, VA 23323-2640.

This is a part-time role with pay starting at $16.00 per hour.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, with or without reasonable accommodation
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

Have at least a High School diploma or GED
Have a valid, unrestricted Driver’s License
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling floorcovering and/or floorcovering products
Have prior work experience operating floorcovering cutting equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish

Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate floorcovering products
Build productive trust relationships with wholesale customers
Refer potential wholesale leads to the sales reps and store staff
Process orders, schedule/coordinate installations with installers and customers
Check installers’ orders for accuracy before material leaves store
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files
Pull appropriate products from the sales floor or warehouse
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales

Salary Frequency: Hourly

Minimum Salary: $16.00

Maximum Salary: $16.00

About the Company

Sherwin-Williams

Global paint and coatings manufacturer

Sherwin-Williams makes paints and coatings for professional, industrial, commercial, and consumer customers. It sells branded and private-label coatings for architectural, industrial, packaging, and transportation markets, distributed through more than 5,000 company-operated stores and facilities and supplying engineered coatings to over 120 countries. Its products protect and decorate surfaces in buildings, manufacturing, packaging, and transportation, and are supported by digital access and strong customer service. The company aims to maintain leadership in the paint and coatings industry by delivering high-quality products, expanding globally, and maintaining reliable access to its solutions through partnerships.

Company size: 10,001+
Company stage: IPO
Headquarters: Cleveland, OH
Founded: 1866

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