Engineering Manager
TOPdesk
Engineering Manager
TOPdesk
Cloud/on-prem ITSM platform with automation
About the role
As an Engineering Manager, you lead one or two teams with a specific technical mission — front-end, middleware, back-end, data, or platform — giving both people and technical direction, and owning what your teams ship.
You set team-level technical direction within the wider architectural guardrails, grow strong engineers into stronger ones, and own delivery and operational outcomes — creating the conditions for your senior and staff engineers to provide technical leadership too. You operate agents yourself and lead our AI-native SDLC from the front. You report to your domain's senior engineering leader.
What this is not A purely process or Scrum-master role, or a hands-off manager who sets no technical direction. You lead people and technology together, and stay technically close through design, pairing, incident response, reviews, technical investigation, and agent workflows — regular individual coding output is not the measure of the role.
The team
You lead one or two teams with a specific mission — for example front-end feature development, middleware, back-end services, data, or platform.
What you'll do
Provide technical direction
Grow the people
Own the delivery and the bar
Technical environment
Claude Code is our current primary agentic engineering environment: agents may plan and execute within defined constraints and governed environments, while engineers stay accountable for problem framing, architecture, acceptance criteria, security, verification, and production outcomes. Agent-generated work is backed by automated tests, runtime checks, reviewable evidence, and risk-based human approval — we match deterministic automation, structured workflows, or agents to the nature and risk of the task rather than maximising autonomy for its own sake.
Success in your first year
Required
Nice to have
What's in it for you
Want to apply?
Does this sound like your next step? Apply with your CV and a short motivation letter via the application form. Tell us, with an example, how you gave both people and technical direction to a team — and what it shipped as a result.
#LI-MD1
Compensation: 7000 to 8250 (EUR) (MONTHLY)
TOPdesk provides a cloud-based and on-prem IT service management (ITSM) platform for IT, facilities, and HR teams. The software brings together requests, assets, and workflows, with a Self-Service Portal that includes a knowledge base and service catalog, and modules for incident, asset, and change management to handle tickets and assets. It supports automation and integrates with other systems via APIs to automate repetitive tasks and enable AI-assisted support. TOPdesk serves thousands of organizations worldwide and markets a SaaS subscription with optional on-premise deployment, aiming to streamline service delivery, reduce manual work on service desks, and scale IT, facilities, and HR services through automation and integration.
Explore more opportunities at TOPdesk