V

VML

Global marketing automation, personalization, and CRM

Account Director

Account ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • A bachelor's degree in Marketing, Advertising, Administration, Business, or a related field.
  • At least 8 years of professional experience, including at least 3 years in a similar Account Director position.
  • Advanced English proficiency is indispensable for communication with global teams and stakeholders.
  • Leadership, empathy, proactivity, and adaptability in dynamic environments.
  • Proficiency with Microsoft Office and familiarity with Adobe.
  • Willingness to collaborate at the Polanco office.

Responsibilities

  • Serve as the strategic partner and primary point of contact between the client and agency, building a strong relationship.
  • Understand business challenges and translate them into clear briefs and integrated strategic solutions.
  • Lead, organize, and inspire multidisciplinary teams across Planning, Creative, Media, Analytics, Customer Experience, User Experience, Social Media, and Production.
  • Own projects by creating timelines, negotiating timelines, and ensuring high-quality delivery on schedule.
  • Present strategies, proposals, and results in an executive manner oriented toward decision-making.
  • Identify new opportunities and grow the account through business insight.
  • Communicate continuously with regional and global teams to share best practices and align strategies.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

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