LevelUp

Mobile ordering, loyalty, payments for restaurants

Inside Sales Representative

Account ExecutiveConfirmed live in the last 24 hours

Full-timeManila, Metro Manila, Philippines₱45k

About the Job

Requirements

At least 2 years of experience in B2B SaaS inside sales, chat sales, or an inbound sales development representative or business development representative role.
A record of hitting sales targets, with shareable figures such as conversion rate, deals closed, or quota attainment.
Experience closing deals over live chat, including managing several conversations at once and replying quickly.
Comfort contacting existing customers by chat, email, and phone.
Clear, friendly, correct written English and confident spoken English on calls.
Ability to explain a credit-based consumption model, including usage, burn rate, and top-up, to a non-technical buyer and recommend the right package.
Daily use of Salesforce or another customer relationship management system, with complete records maintained without reminders.
Ability to follow a sales playbook while adapting tone to each customer.
Flexibility to cover night or mid-afternoon shifts across North American and European business hours, including Philippine holidays.

Responsibilities

Handle live chat and email from customers who have used or are close to using their free credits, and take calls when a customer prefers to talk.
Explain package options and pricing in plain language and guide customers through checkout using Salesforce CPQ.
Handle common objections such as price or timing by following the sales playbook while keeping conversations natural.
Hand large or multi-seat inquiries to the appropriate account manager with clear notes.
Log every interaction in Salesforce, including detailed notes on purchase intent, objections, and usage patterns.
Help customers who want a person to confirm before buying online.
Run outbound chat and email campaigns to existing customers based on how they use the product.

Desired Qualifications

Experience selling to accounting, audit, or professional services firms.
Confidence learning and explaining AI-powered products.
Product-led growth experience, particularly converting free or trial users to paid customers.
Experience with Salesforce CPQ or guided selling tools.
French, German, or Dutch language capability.

Company Overview

LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.

Position Overview

You'll join LevelUp to support a global provider of accounting and audit software as it launches a new AI product to its existing customers. You'll be the first person those customers talk to when they're ready to buy: helping them choose the right package and complete their purchase, mainly through live chat and email, and sometimes by phone. You'll also run outbound campaigns to existing customers based on how they use the product, such as reaching out when they're close to their usage limit, haven't started using it yet, or look ready for a bigger package.

Responsibilities

Handle live chat and email from customers who have used, or are close to using, their free credits, and take calls when a customer would rather talk
Explain package options and pricing in plain language and guide customers through checkout in Salesforce CPQ
Handle common objections such as price or timing, following the sales playbook while keeping the conversation natural
Hand large or multi-seat inquiries to the right account manager with clear notes
Log every interaction in Salesforce, including detailed notes such as purchase intent, objections, and usage patterns
Help customers who want a person to confirm before buying online
Run outbound chat and email campaigns to existing customers based on how they use the product

Qualifications & Experience

2+ years in B2B SaaS inside sales, chat sales, or an inbound SDR/BDR role
A record of hitting sales targets, with numbers you can share (conversion rate, deals closed, quota attainment)
Experience closing deals over live chat, including handling several conversations at once and replying quickly
Comfortable contacting existing customers by chat, email and phone
Clear, friendly, correct written English, and confident spoken English on calls
Ability to explain a credit-based consumption model (usage, burn rate, top-up) to a non-technical buyer and recommend the right package
Daily Salesforce or CRM use, keeping records complete without reminders
Follows a sales playbook while adapting tone to each customer

Nice to Have

Selling to accounting, audit or professional services firms
Confidence learning and explaining AI-powered products
Product-led growth (PLG) experience (converting free or trial users to paid)
Salesforce CPQ or guided selling tools
Multi-language capability (French, German, or Dutch)

More Information

This is a fully remote position with a standard 40-hour fixed-schedule work week, requiring flexibility to cover night/mid-afternoon shifts across North American and European business hours, including Philippine holidays.
We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.
Performance-based commission/bonuses
Equipment provided
HMO + 13th month pay
Salary: PHP 45,000 plus on-target commission up to PHP 8,000

About the Company

LevelUp

Mobile ordering, loyalty, payments for restaurants

LevelUp builds a mobile platform for restaurants that unifies loyalty, payments, native online ordering, CRM, and marketing. Restaurants integrate LevelUp to offer rewards, mobile ordering, gifting, and targeted campaigns, powered by data analytics to personalize offers. The product is B2B, earning revenue from subscriptions, payment transaction fees, and premium or custom features. LevelUp differentiates itself with an end-to-end mobile experience for a broad range of brands, including a built-in campaign creator and scalable mobile strategies to boost engagement and sales.

Company size: 51-200
Company stage: Acquired
Total funding: $90.9M
Headquarters: Boston, MA
Founded: 2008

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