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Vertiv

Builds power and cooling systems for data centers

Service Delivery Engineer-Cooling

Equipment Field ServicePosted on Nov 13
Full-timeDalian, Liaoning, ChinaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or higher in refrigeration, HVAC, or a related field.
  • Strong customer communication skills and the ability to understand customer needs clearly and provide solutions.
  • Proficiency with Office software and the ability to independently prepare technical documents and organize reports.
  • Strong on-site problem-solving ability.

Responsibilities

  • Install, commission, routinely maintain, and troubleshoot air-conditioning products for regional customers to ensure stable equipment operation.
  • Address regional customer needs by providing professional technical support, responding promptly, and resolving customer problems to improve customer satisfaction.
  • Maintain customer relationships, conduct regular follow-up visits, collect feedback, and optimize service processes.

About the Company

Vertiv

Builds power and cooling systems for data centers

Vertiv builds power and cooling equipment that keeps data centers, communication networks, and industrial facilities running through outages and heavy computing loads. Its Liebert cooling systems manage the heat generated by servers, while its power products protect equipment and distribute electricity. The company sells equipment directly and through distributors, then earns additional revenue from installation, maintenance, spare parts, and services throughout the equipment life cycle. Its portfolio also includes racks and software for monitoring and managing IT equipment. Vertiv became a standalone company in 2016 and is headquartered in Westerville, Ohio.

Company size
10,001+
Company stage
IPO
Headquarters
Westerville, OH
Founded
2016

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