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ISYS Technologies

IT services and cybersecurity for government

SATCOM IP Network Support Specialist

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeScott AFB, IL, USA$57.7k - $61.4kIn-person

About the Job

Requirements

  • Must have a DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at the start date.
  • Must be able to work in a 24/7 operations environment.
  • Must have moderate experience using SAA/GAAs as source documentation for network configuration.
  • Must have moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
  • Must have moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
  • Must currently possess an active Secret security clearance.
  • Must be able to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs.
  • Must have a high school diploma and 2-4 years of experience.
  • U.S. citizenship is required.
  • Must be able to meet the role's physical demands, including sitting, walking, standing, climbing stairs, repetitive hand and finger motion, manual dexterity, communicating and hearing in varied environments, and lifting up to 20 pounds.

Responsibilities

  • Create and update tickets using DISA ticketing applications to support customer problem tracking and resolution across the network, including Baseband, IF, and RF communications.
  • Monitor network events and element management failures in real time on a 24/7/365 basis.
  • Provide IP network support, including configuring routers, switches, firewalls, and voice equipment.
  • Provide IP satellite modem support, including configuring and issuing option, boot, and RSP files.
  • Remotely access and de-access customers into the IP/SATCOM networks.
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Verify that equipment is operating in the baseline configuration.
  • Remotely provide global equipment configurations at DoD SATCOM Gateways using Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

About the Company

ISYS Technologies

IT services and cybersecurity for government

ISYS Technologies provides IT solutions and engineering support for government and private-sector clients, focusing on mission support, software and systems engineering, and cyber/IT services in both classified and unclassified environments. Its offerings include IT consulting, network design and implementation, cloud computing, and cybersecurity assessments that help agencies protect critical infrastructure across domains such as space, cyberspace, intelligence, and homeland security. The company differentiates itself with deep defense IT capabilities that span both classified and unclassified work and its involvement across C5ISR, satellite communications, and multi-INT intelligence. Its goal is to strengthen Cook Inlet Region, Inc.’s portfolio and support long-term growth by expanding IT, cybersecurity, and mission-focused engineering capabilities for defense and civilian customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Littleton, CO
Founded
1989

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