IT Business Senior Analyst
$137.4k
Mid, Senior
Bachelor's, Master's
Tampa, FL, USA
HybridHybrid work may be permitted within a commutable distance from the Tampa worksite.
Business & StrategyBusiness Analysis
About the job
Requirements
- A bachelor's degree, or foreign equivalent, in Computer Science, Computer and Information Technology, or a related field, and five years of experience in the offered job or a related IT occupation performing system analysis and project management; alternatively, a master's degree, or foreign equivalent, and three years of experience. Pre- or post-master's experience is accepted.
- Five years of experience performing system analysis and design to define the scope and objectives of complex projects, analyze systems, gather enhancement requests, and document enhancements.
- Five years of experience using user experience design principles to perform user research sessions.
- Five years of experience assessing risks and developing mitigation strategies.
- Five years of experience conducting data analysis for reporting and system integration using database management.
- Five years of experience utilizing software development methods and object-oriented application development to evaluate system modules, document impacts of proposed changes, and monitor development.
- Five years of experience applying advanced technical writing to maintain system documentation and communicate release updates.
- Five years of experience leveraging IT architecture, systems administration, and interface design knowledge to address downstream impacts.
Responsibilities
- Liaise between business users and technologists to exchange information concisely, logically, and understandably in coordination with the Technology team.
- Contribute to iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
- Formulate and define system scope and objectives for complex projects and foster communication between business leaders and IT.
- Consult with users and clients to solve complex system issues through in-depth evaluation of business processes, systems, and industry standards, and recommend solutions.
- Support system change processes from requirements through implementation and provide input based on analysis of information.
- Consult with business clients to determine system functional specifications and provide user and operational support.
- Identify and communicate risks and impacts, considering business implications of applying technology to the current business environment.
- Work as a team to achieve business objectives and perform other assigned duties and functions.
- Act as a subject matter expert to senior stakeholders and other team members.
- Assess risk in business decisions and safeguard the firm's reputation, clients, and assets by driving compliance with applicable laws, rules, and regulations.
- Adhere to policy, apply sound ethical judgment regarding personal behavior, conduct, and business practices, and transparently escalate and report control issues.
About the company
Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
Get referred to Citi
See people who can refer or advise you
Simplify's Take
What believers are saying
- Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
- US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
- Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.
What critics are saying
- Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
- Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
- Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.
What makes Citi unique
- Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
- Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
- Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Paid Vacation
- Paid Sick Leave
- Paid Holidays