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Salesforce

Builds cloud software for customer relationships

Account Executive - SLED

Account ExecutiveUpdated on Nov 11
Full-timeToronto, ON, Canada

About the Job

Requirements

  • At least 10 years of full-cycle enterprise software or technology sales experience.
  • A degree or equivalent relevant experience is required; experience is evaluated based on role-related values and behaviors, including extracurricular leadership, military, volunteer, or work experience.
  • A proven track record in account management, preferably within the Ontario or Canadian public sector (SLED), is required.
  • Ability to articulate technical concepts and value propositions to business and technical stakeholders.
  • Willingness and ability to travel to client locations across Ontario as required.
  • Eligibility for a security clearance may be required, depending on the account.

Responsibilities

  • Cultivate and maintain enduring relationships within Ontario SLED organizations.
  • Develop and execute a territory plan designed for growth, including account engagement activities.
  • Build pipeline through close team collaboration to execute client- and territory-specific activities.
  • Continue learning about Salesforce products and solutions, industry trends, provincial and municipal regulations, procurement practices, and competitive offerings.
  • Educate clients on how Salesforce solutions enable better citizen, student, patient, and employee outcomes.
  • Develop a point of view while working within account teams and with managed partners.
  • Identify growth opportunities within existing accounts and work to expand the Salesforce footprint.
  • Address and resolve client issues in a timely and efficient manner.
  • Work collaboratively with internal teams to devise solutions for complex customer challenges.
  • Engage proactively with the Salesforce partner ecosystem to bring solutions to market.
  • Operate effectively within Salesforce's High Performance Culture to deliver on growth objectives.
  • Provide management with regular progress updates on business growth, including activity, pipeline, and pursuits.

Desired Qualifications

  • Experience navigating public sector procurement processes, including RFPs and vendor-of-record arrangements, is strongly preferred.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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