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USAA

Sells insurance and banking to military families

Investment Operations Analyst Lead

Operations & LogisticsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree, or four years of related experience in addition to the minimum experience requirement as a substitute for the degree.
  • Eight years of experience in investment operations or middle-office functions within the financial services industry.
  • Subject matter expertise and demonstrated application of securities laws and regulations.
  • Subject matter expertise with investment operations middle-office functions.
  • Advanced knowledge and application of investment control frameworks, including experience with control testing and audits.
  • Experience leading cross-functional projects.
  • Advanced experience with Microsoft Office, including Excel, Word, and Outlook.

Responsibilities

  • Identify and manage existing and emerging risks arising from business activities and the job role.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follow written risk and compliance policies, standards, and procedures for business activities.
  • Provide guidance and implement process improvements for valuing complex new securities and completing securities transaction data entry, including sector, security type, collateral type, issuer, obligor, sponsor, and guarantor.
  • Validate corrections to reported security master data errors and ensure reviews are completed across multiple reviewers and preparers.
  • Diagnose and investigate complex system and data problems, determine root causes, and partner with portfolio strategists, traders, and investment accounting teams to resolve issues.
  • Lead identification and correction of complex trade data problems across asset managers and formats, and notify compliance, traders, and portfolio managers of violations as required.
  • Facilitate operational discussions with asset managers and custodian banks, including vendor management, scorecard reviews, and vendor problem resolution.
  • Identify approaches to close gaps arising from control testing, audits, and quality assurance of requests, and assist with issue management; peer-review corporate actions.
  • Provide advanced user support and configuration assistance to the cross-functional investment management group; independently prepare and support middle-office user access reviews as needed.
  • Perform investment operations or middle-office functions using investment management systems, serve as a subject matter expert in system enhancement efforts and projects, and apply in-depth application knowledge.
  • Lead Lines of Defense testing by assigning test cases, gathering evidence, guiding subordinates through complex issues, and facilitating post-test reviews with consultants and stakeholders; provide business requirements to IT and validate enhancements through testing.
  • Identify solutions for functional processes that meet compliance and regulatory requirements, including detailed and time-consuming efforts and initiatives.
  • Ensure timely execution of trade reconciliations, regulatory reporting, collateral processing, and security master file reviews.
  • Manage projects from start to completion, including coordinating project work, resourcing, and testing across the team.
  • Assign and direct the work of other analysts and represent Investment Operations in the Director's absence.

Desired Qualifications

  • US military experience through military service or as a military spouse or domestic partner.
  • Experience acting as a senior subject matter expert or informal team lead within investment operations or middle-office functions.
  • Expertise in security master data management, including setup and maintenance of complex instruments such as private credit and structured products.
  • Advanced understanding of the end-to-end trade lifecycle, including trade capture, settlement, and reconciliation.
  • Ability to diagnose and resolve complex data and system issues across integrated platforms and workflows.
  • Advanced familiarity with investment platforms such as Aladdin and PAM.
  • Experience leading or heavily contributing to cross-functional initiatives, including system enhancements, process redesign, or regulatory projects.
  • Background in investment control frameworks, including audit support, control testing, issue remediation, and risk management practices.
  • Hands-on experience partnering with custodians, vendors, and external service providers, including issue resolution and performance oversight.
  • Ability to mentor, guide, and review junior team members' work without formal supervisory responsibility.
  • Proficiency in data analysis and use of relational databases to streamline processes and improve operational efficiency.

About the Company

USAA

Sells insurance and banking to military families

USAA sells insurance, banking and investment products to U.S. military members, veterans and their families, and membership is limited to that community and eligible relatives. It began when Army officers who struggled to get car coverage agreed to insure each other, and auto and home insurance remain its core business. Members can also open checking and savings accounts, carry credit cards, take out auto loans and mortgages, and buy life insurance, annuities and retirement accounts. The company earns money from insurance premiums, loan interest, card fees and investment management. USAA was founded in 1922 and is based in San Antonio, Texas.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
San Antonio, TX
Founded
1922

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