Investment Advisor

Investment Advisor

PropHero is an AI-driven marketplace transforming property investment. Backed by global VCs and founded by McKinsey alumni, we’re expanding our team. Join our thriving, and flexible culture, surrounded by ambitious individuals driving change. At PropHero, we’re making property investment as simple as shares or ETFs—be part of the future we’re building!

We are value-driven!

🤝 BELIEVE: We lead with passion and optimism, inspiring others to share in PropHero’s vision and mission.

🔍 CONNECT: We foster a one-team spirit with kindness, fairness, and integrity, making everyone feel valued and confident.

🔥 OWN IT: We act as owners, putting customers first, making informed decisions, and maximizing every opportunity.

🌐 DELIVER: We strive for impactful outcomes with rigor, accountability, and a relentless focus on execution.

📈 RAISING THE BAR: We strive for excellence, innovate boldly, and invest in long-term success for our people and our business.

Do these values resonate with you? Keep reading!

How you will shape Prophero:

• Onboards clients to PropHero, providing them with information on the PropHero methodology and process and understanding their investment objectives
• Communicates regularly with the client via the appropriate channels (instant chat, email and/or phone/video call)
• Resolves all client queries actively, promptly and with high energy, keeping them updated through the process
• Conducts analysis on the client portfolio to understand the client lifecycle, and decide the appropriate next steps for each client
• Studies the property market and properties using the PropHero methodology to gain a well-rounded understanding of the opportunities, before presenting them to clients
• Helps the supply team prioritize and refine their property search, to land investments that best match our clients, with the highest probability of closing
• Shares and discusses facts and research about the market, area/suburb, and properties to educate and upskill clients, supporting their decision process
• Presents property opportunities to clients, bringing the PropHero facts and analysis to life on why the opportunity is a good option for the client and helps them to decide.

What you will bring to our team:

• 3+ years experience in a client facing or client service role.  Client, client, client. Strong track record of delivering top client outcomes and experience. Demonstrates passion and strong innate drive to help clients achieve their objectives and has the best experience along the way. Appreciates each client’s specific background, culture and context. This role is all about the client.
• Advanced English, as all our teams are distributed globally and we use English for all internal communications. 
• Experience with admin platforms, CRM systems, workflow automation, and basic database structures is a plus.

What can we offer you:

• 🚀 Growth Mindset

We believe in pushing boundaries and embracing challenges. Whether it’s exploring new tools, improving processes, or taking on uncharted projects, we support a culture of curiosity and innovation where learning never stops.

• 🌎 A Diverse, Collaborative Team

Join a global team that celebrates diversity and thrives on collaboration. With team members from all over the world, we bring together unique perspectives, ideas, and experiences to create meaningful impact and drive innovation.

• 📚 Continuous Learning & Development

No matter your background or field of study, you’ll find endless opportunities to learn, grow, and contribute. Our open, transparent environment encourages the exchange of ideas, helping you unlock your full potential.

🌟 Career Growth in an Early-Stage Startup

Be part of a fast-growing startup with global ambitions. As we scale, so will your opportunities to take on more responsibility, shape our success, and advance your career.

• 💰 Competitive Compensation Package

We value your contributions and offer a competitive economic package to match your impact.

Diversity Statement

At Prophero, we are committed to fostering an inclusive and equitable workplace where diverse perspectives and backgrounds are not only welcomed but celebrated. We believe that diversity drives innovation and empowers us to build stronger connections with our clients and communities. 

Prophero is an equal opportunity employer and is dedicated to ensuring a hiring process free from discrimination based on race, ethnicity, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law. Our mission is to create a workplace where everyone feels valued, supported, and empowered to achieve their full potential.