JETSET Pilates

Boutique fitness franchise with Pilates studios

General Manager

Business & StrategyConfirmed live in the last 24 hours

Full-timeWalnut Creek, CA, USANo salary listedIn-person

About the Job

Requirements

Complete the JETSET Pilates training program.
Instruct an average of 8 classes per week.
Be present in the studio during class times for a minimum of 25 classes each week.
Demonstrate strong leadership and cultivate relationships within the studio.
Role-model the qualities and attributes of an exceptional instructor.

Responsibilities

Manage day-to-day studio operations with leadership and implement company-wide strategies, policies, and procedures.
Ensure positive customer service and a fitness experience consistent with JETSET Pilates service standards.
Run reports and analyze key performance indicators, including sales, utilization, retention, expenses, and payroll.
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
Respond positively and promptly to all client inquiries, issues, and concerns.
Build relationships with local health, fitness, and wellness communities, key influencers, and potential corporate partners.
Create, monitor, and maintain class and staff schedules.
Maintain inventory for supplies, retail, and beverages.
Plan and host team meetings and social events.
Hire instructors and studio leads and ensure their career growth.
Drive studio performance based on metrics including number of classes, utilization, first visits, and memberships.

JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.

The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.

The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.

Duties and Responsibilities

Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
Ensure all client inquiries, issues, and concerns receive a positive and timely response.
Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
Create, monitor, and maintain class and staff schedules.
Maintain inventory for supplies, retail, and beverages as needed.
Plan and host team meetings and social events.
Oversee hiring of instructors and studio leads and ensure career growth
Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

About the Company

JETSET Pilates

Boutique fitness franchise with Pilates studios

JetSet Pilates runs a franchised boutique fitness brand focused on Pilates studios. It lets entrepreneurs own and operate their own JetSet studios, offering a 50-minute, low-impact but high-intensity workout that combines strength, cardio, and Pilates principles. The program is delivered in individual studios with guidance from the franchisor and technology that helps manage the business, size, and branding. Revenue comes from franchise fees and ongoing royalties, supported by a recognizable brand and operational tools to help franchisees grow and potentially run multiple studios. The company differentiates itself through a scalable franchise model, strong brand presence, and technology-enabled support to streamline operations, enabling rapid expansion across the United States and Australia. The goal is to expand its network to offer consistent, effective fitness experiences through franchised studios and reach a larger market of customers and would-be gym entrepreneurs.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Miami Beach, FL
Founded: 2010

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