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DoorDash

Runs apps for local food and grocery delivery

Shift Lead

Picking & PackingConfirmed live in the last 24 hours
Full-timeLouisville, KY, USAIn-person

About the Job

Requirements

  • Have a proven track record of success in food and beverage, warehouse, and/or retail environments.
  • Be able to stand and move heavy products, lift up to 50 pounds depending on site needs, and operate a pallet jack and hand truck.
  • Have the ability and desire to obtain and maintain a food handling certificate; DoorDash provides the training.
  • Have a high school diploma or GED equivalent.
  • Be at least 18 years of age.
  • Be organized and proficient in Google Docs and Google Sheets.
  • Have schedule flexibility and availability for multiple shifts per week as required by the hiring site.

Responsibilities

  • Take ownership of assigned shifts, including warehouse and kitchen processes, safety and cleanliness, quality, and training.
  • Maintain accountability for inventory, equipment, and other company assets, ensuring they are handled, stored, and protected from loss or theft.
  • Ensure customer orders are fulfilled accurately and with high quality, communicate with customers when issues arise, and ensure Dasher pickups go smoothly.
  • Guide Operations Associates during shifts, ensuring the team works safely and productively and serving as the point of escalation for daily operations.
  • Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
  • Engage in professional and respectful interactions with team members and customers to support a positive, safe warehouse atmosphere and a high-quality customer experience.
  • Contribute ideas to improve operational quality and customer experience.

Desired Qualifications

  • A college diploma is preferred but not required.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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