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Xsolla

Global payment solutions for video games

IT Logistics Specialist

Procurement & Sourcing +1Confirmed live in the last 24 hours
Full-timeBaku, AzerbaijanNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of experience in IT logistics, supply chain, procurement, or IT asset management.
  • Working knowledge of import procedures and customs documentation.
  • Experience maintaining an inventory or asset register using a spreadsheet, IT asset management system, or enterprise resource planning tool.
  • Professional written and spoken English.
  • Strong proficiency with Excel or Google Sheets and the ability to learn IT asset management, enterprise resource planning, and ticketing systems.

Responsibilities

  • Raise and track purchase orders for laptops, peripherals, networking gear, and accessories with approved local and international vendors.
  • Compare quotes, confirm delivery dates, and escalate delays or pricing issues.
  • Maintain vendor contacts, warranty terms, and return/return merchandise authorization processes.
  • Coordinate international shipments with freight forwarders and couriers.
  • Track shipments end to end and report expected arrival dates to IT and requesters.
  • Log deliveries against orders and report damage or shortages within the vendor's claim window.
  • Keep the asset register accurate, including serial numbers, assignees, locations, status, and warranty dates.
  • Run regular stock counts, reconcile them with the register, and investigate discrepancies.
  • Maintain safe, organized hardware storage and minimum stock levels for common items.
  • Manage equipment handover and returns for joiners, leavers, and role changes.
  • Coordinate secure disposal, recycling, or donation of retired equipment, including obtaining data-wiping confirmation from IT.
  • Report monthly on stock levels, open orders, delivery times, and logistics costs.
  • Participate in improvement projects that reduce lead times, costs, or loss.

Desired Qualifications

  • Bachelor's degree in logistics, supply chain, IT, business, or a related field.
  • Familiarity with IT hardware, including laptops, mobile devices, and networking equipment, and common vendor ecosystems.
  • Experience with an IT service management or ticketing system such as Jira Service Management.
  • Working Russian.
  • Certification such as ITIL Foundation, Certified Supply Chain Professional, or Certified in Planning and Inventory Management.
  • Organization in managing multiple open orders and shipments and prioritizing by urgency.
  • Attention to detail when recording serial numbers, quantities, and dates.
  • Vendor management skills, including negotiating delivery terms and following up until issues are resolved.
  • Ability to give requesters clear status updates and write concise reports.
  • Problem-solving ability to resolve customs holds, damaged goods, and stock shortages proactively.
  • Integrity in handling high-value equipment and asset records.

About the Company

Xsolla

Global payment solutions for video games

Xsolla provides payment processing, fraud detection, and gamified monetization tools for video game developers and publishers worldwide. It processes games’ payments across many countries, protects against fraud, and offers in-game shops, bundles, and subscriptions through a single integration. Its focus on game-specific monetization, multi-currency and language support, and global reach distinguishes it from generic payment providers. Its goal is to help developers earn revenue, remove barriers to monetization and distribution, and ensure players can access games easily.

Company size
501-1,000
Company stage
N/A
Total funding
$73M
Headquarters
Los Angeles, CA
Founded
2005

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