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Hilton Worldwide

Global hotel operator of branded properties

Senior Director Global Brand Leader

Brand & Creative MarketingConfirmed live in the last 24 hours
Full-timeMcLean, VA, USA

About the Job

Requirements

  • Ten or more years of experience in hospitality, brand management or strategy, or a related field.
  • Demonstrated experience helping to lead a global or multi-market brand or comparable business.
  • Demonstrated experience supporting the development of strategic initiatives, including building business cases, securing alignment across a complex, matrixed organization, leading through influence, and driving execution through implementation.
  • Experience leading market assessments, consumer insights work, and competitive benchmarking to inform strategy and decision-making.
  • Direct experience engaging owners, operators, and franchise partners.
  • Willingness to travel up to 40%.

Responsibilities

  • Serve as chief steward, storyteller, and advocate for the LivSmart Studios brand, ensuring a clear, compelling, and consistent brand narrative across internal partners, owners, and hotel teams.
  • Define and deliver a differentiated brand offering for guests and owners, grounded in market insight, competitive context, guest satisfaction, operational reality, and owner profitability.
  • Safeguard brand reputation and long-term value by identifying risks, setting guardrails, and making informed trade-offs.
  • Maintain understanding of the brand's role within Hilton's broader portfolio and its contribution to enterprise strategy.
  • Define and evolve the global brand strategy to ensure sustained relevance, differentiation, and health over the medium and long term.
  • Set brand aspiration, positioning, and guest and owner value propositions that drive competitive advantage and growth.
  • Monitor consumer, competitor, and market trends to inform strategic direction and decision-making.
  • Own mid- to long-term brand performance outcomes, partnering with Commercial and Development teams to understand results, remove barriers, and unlock opportunities.
  • Advocate for appropriate enterprise resources and investment in support of brand objectives.
  • Ensure brand strategies, standards, and investments support strong owner returns and best-in-class profitability.
  • Set the vision and strategic parameters for product strategy, including prototypes, design guidance, wellness, and food and beverage, in partnership with functional teams.
  • Define, maintain, and evolve brand standards across design, service, food and beverage, and programming to deliver a distinctive, on-brand guest experience while balancing owner economics; ensure standards align with brand goals and desired guest outcomes.
  • Ensure physical product and service experiences align with brand positioning, operational realities, and financial targets.
  • Define, champion, and evolve the brand's culture, service ethos, signatures, and rituals, partnering with Operations and Learning teams to embed the experience for guests and team members.
  • Partner with Marketing to ensure brand positioning, messaging, and voice are expressed across consumer touchpoints, while Marketing leads execution.
  • Use performance data and competitive insights to inform strategy and strengthen brand performance over the medium and long term.
  • Identify risks to growth and performance, addressing structural barriers and enabling corrective action.
  • Oversee brand engagement in important lifecycle and contractual moments, ensuring alignment with brand strategy and long-term portfolio value.
  • Define and govern a clear global development strategy that balances growth ambition with brand quality and integrity.
  • Establish and articulate the brand box to enable Development teams to position and sell the brand.
  • Approve and manage brand exceptions with discipline, in collaboration with regional brand leaders.
  • Partner with Development and regional teams to drive high-quality, market-appropriate growth aligned with brand strategy.
  • Ensure regional teams have clear parameters to regionalize and deploy the brand.
  • Lead brand-level owner engagement and governance, building relationships to support retention, growth, and long-term brand success.
  • Navigate and lead within a complex matrixed organization, developing and activating partnerships to deliver brand imperatives.
  • Align cross-functional partners around brand priorities and enterprise initiatives to deliver measurable outcomes.

Desired Qualifications

  • Experience leading extended-stay, focused-service, or select-service hospitality brands; specific experience leading extended-stay is preferred.
  • Experience as a growth-stage brand leader with deep owner credibility and scaling new concepts into commercially successful, owner-adopted brands.
  • Background in brand growth, repositioning, or large-scale brand evolution.
  • Experience developing annual plans, budgets, forecasts, and multi-year roadmaps.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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