Launch Manager
JETSET Pilates
Launch Manager
JETSET Pilates
Boutique fitness franchise with Pilates studios
Salary Range: 70000 to 80000 (Currency: USD) (Pay period: per-year-salary)
JETSET Pilates offers modern reformer Pilates classes along with apparel, beverages, merchandise and accessories. As a franchisor, our core functions are franchise sales, marketing, training and support. Our strategy centers on a strong brand and excellent relationships with our franchisees and their clients.
The Launch Manager is JETSET’s boots on the ground. You will travel across the franchise network to provide hands-on, on-site support wherever a studio needs extended franchisor presence to succeed. Every assignment is scoped and scheduled by the Director, Field Deployment. Your job is to show up, execute with excellence and leave the studio stronger than you found it.
This is a field execution role. You will coach owners, general managers, instructors and front desk teams in real time, uphold JETSET brand standards and hand off each studio with a clear action plan. This role requires frequent travel (85%) and thrives on fast-paced, high-energy environments.
Arrive prepared, with a clear understanding of the assignment’s scope, objectives and success measures.
Guide teams through opening and closing procedures in real time.
Shadow and coach front desk teams on client greetings, check-ins and membership sales conversations.
Observe instructors and provide feedback to ensure class delivery meets brand standards.
Train teams on systems, technology and A/V troubleshooting.
Coach owners and general managers on managing day-to-day studio operations.
Troubleshoot operational and technical issues as they arise.
Send a short daily update to the Director, Field Deployment and the studio’s DFO while on site.
Escalate critical issues or risks quickly.
Work through the pre-launch checklist on site and verify each item through direct observation, system testing and documentation.
Confirm readiness across staffing, instructor coverage, class schedules, booking and payment systems, equipment, brand presentation and client communications.
Lead practice sessions and client-journey rehearsals with the studio team before preview classes.
Run daily readiness check-ins with the owner and GM and track open items to completion.
Flag critical readiness gaps to the Director, Field Deployment immediately.
Support the studio through preview classes and complete construction close-out videos, escalating any outstanding issues.
Deliver on-site retraining, relaunch preparation and operational coaching based on the studio’s Performance Improvement Plan.
Reinforce the commitments the owner made in their plan while you are on site.
Observe and document progress, gaps and owner engagement for the DFO.
Help the incoming owner and team get up to speed on systems, operating routines and brand standards.
Support staff continuity and a smooth experience for clients during the transition.
Document how the studio measures against JETSET standards at the time of transfer.
Act as a mentor and trainer for owners, general managers and frontline staff, with in-the-moment feedback and encouragement.
Be the guardian of the vibe: make sure every studio feels like the coolest place to be.
Serve as the on-site representative of JETSET Pilates, upholding brand culture and standards.
Conduct a formal debrief at the end of every assignment covering strengths, areas of opportunity and next steps.
Hand off each studio to the owner, GM and assigned FBM with a clear action plan.
Prepare for upcoming assignments by reviewing studio information, plans and prior reports.
Complete a post-visit report within 5 business days of every assignment.
Hold virtual follow-ups with studios after an assignment, as directed.
Coordinate on-site schedules so the right staff are present for training.
Share field lessons with the Director, Field Deployment and help keep checklists and field tools up to date.
While not on-site with studios, provide administrative support for the NSO department by setting up systems and platforms, maintaining project management tools, managing shared onboarding email inbox and other duties as assigned
Ability to coach teams on sales conversations, lead conversion and retention.
Comfort with studio technology, including Mindbody, AXLE and A/V systems.
Strong communication skills, in person and in writing, for daily updates and post-visit reports.
Ability to build rapport quickly with owners, GMs, instructors and front desk staff.
Eye for detail and presentation, keeping studios clean, organized and on brand.
Ability to set the tone in a studio through lighting, music, scent and presentation.
Hospitality mindset: you naturally make people feel welcome and valued.
Client experience obsessed: every client should leave feeling part of something special.
High stamina and resilience: you keep energy and morale high through long, fast-paced days.
Adaptable: you adjust quickly to new studios, teams and situations.
Confident: you can give honest feedback to owners and escalate issues when standards are not met.
Passion for fitness, wellness and the JETSET brand.
2 to 3+ years of experience in boutique fitness, hospitality or retail operations, with a track record of driving sales and membership growth.
Hands-on experience with Mindbody (AXLE experience a plus).
Experience in local marketing activations, community engagement and social media promotion.
Willingness to travel up to 85% of the time (company-paid travel).
Availability for early morning and late evening classes while on site.
Competitive compensation, performance-based incentives, and growth opportunities.
75% contribution to comprehensive individual health plan; plus dental, vision, life, and pet insurance options
Up to 4% match to 401(k) plan
Flexible fitness & wellness membership
Paid time off and company holidays
A culture that values innovation, ownership, and excellence
Boutique fitness franchise with Pilates studios
JetSet Pilates runs a franchised boutique fitness brand focused on Pilates studios. It lets entrepreneurs own and operate their own JetSet studios, offering a 50-minute, low-impact but high-intensity workout that combines strength, cardio, and Pilates principles. The program is delivered in individual studios with guidance from the franchisor and technology that helps manage the business, size, and branding. Revenue comes from franchise fees and ongoing royalties, supported by a recognizable brand and operational tools to help franchisees grow and potentially run multiple studios. The company differentiates itself through a scalable franchise model, strong brand presence, and technology-enabled support to streamline operations, enabling rapid expansion across the United States and Australia. The goal is to expand its network to offer consistent, effective fitness experiences through franchised studios and reach a larger market of customers and would-be gym entrepreneurs.
Explore more opportunities at JETSET Pilates