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Datacom

Cloud, AI, and digital transformation provider

Endpoint Engineering Architect

Full-TimeUpdated on 10/23/2026
No salary listed
Senior, Expert
North Sydney, Australia
HybridHybrid attendance; the team determines the in-person/working-from-home balance.
IT OperationsSystem Administration
Canada Citizenship Required

About the job

Requirements
  • A strong understanding of enterprise endpoint management solutions, including SCCM, Intune, and JAMF.
  • A strong understanding of Microsoft Windows end-user operating system configuration and deployment, using both traditional and modern management approaches.
  • A strong understanding of core Microsoft supporting infrastructure services, including Active Directory, Group Policy, users and computers, DHCP, DNS, PKI, print services, file services, Exchange, and SharePoint.
  • Experience with AvePoint baseline.
  • Knowledge of endpoint security technologies, including Microsoft Defender for Endpoint, Symantec, and CrowdStrike.
  • A strong understanding of virtual desktop infrastructure and desktop as a service solutions, including Citrix Virtual Apps and Desktops, Amazon WorkSpaces, Azure Virtual Desktop, and Windows 365.
  • Working knowledge of Microsoft supplementing competitor solutions, including Patch My PC, Aternity, Ivanti App Control, and Airlock Digital.
  • Public cloud exposure such as Azure and AWS, as well as background in traditional on-premises hosting technologies such as vCenter and/or Hyper-V and supporting hybrid cloud technologies.
  • Eight years of IT industry experience and experience in an Endpoint Architect role.
  • Knowledge of hardware and software vendor support processes, including product lifecycle.
  • Advanced end-user management experience.
  • Knowledge of modern and traditional SOE management methodologies.
  • Good financial management practices.
  • Analytical and problem-solving skills, as well as good judgement.
  • Ability to adhere to budget, schedule, work plans, and performance requirements.
  • Proven communication and negotiation skills.
  • Effective presentation, consultative, and planning skills.
  • Must be an Australian citizen and be able to achieve Australian Government Baseline clearance.
Responsibilities
  • Serve as a point of escalation for engineers.
  • Provide mentoring and coaching to engineers.
  • Work closely with customers to transform their businesses in line with cloud-first productivity and collaboration solutions as part of their digital transformation journey.
  • Provide expert advice, develop ongoing processes, and help drive continuous improvement in customer environments.
  • Create and maintain robust desktop Standard Operating Environments for customers, enabling remote support and ensuring standardisation across diverse IT landscapes.

About the company

Datacom provides IT services across New Zealand, Australia, Malaysia, and the Philippines, focusing on cloud solutions, AI-driven innovations, and digital transformation for governments, financial institutions, and large enterprises. It uses a three-pillar model of consulting to design solutions, managed IT services to run environments, and software solutions to deliver technology. Its differentiators include a strong APAC regional footprint and a commitment to long-term partnerships, offering integrated strategy with ongoing operations and software delivery. Its goal is to help clients adapt to a digitized world, continuously innovate, and grow through reliable, scalable technology and support.

Company Size

5,001-10,000

Company Stage

Series B

Total Funding

$13.4M

Headquarters

Auckland, New Zealand

Founded

1999

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Simplify's Take

What believers are saying

  • FY26 revenue rose to NZ$1.58 billion, showing demand resilience despite margin pressure.
  • Datacom upgraded Highbrook for AI-ready, high-density workloads, matching enterprise inference demand.
  • Datacom's youth-skills platform and graduate pipeline strengthen recruitment in Australia and New Zealand.

What critics are saying

  • FY26 net profit fell to NZ$20 million, and operating cash flow dropped to NZ$75 million.
  • Leadership churn hit Datacom in 2026, with Laura Malcolm and Stacey Tomasoni departing.
  • Sovereign-data and security failures would crush trust, especially after sensitive-government and critical-infrastructure contracts.

What makes Datacom unique

  • Datacom owns five New Zealand data centres after buying T4 Highbrook in April 2026.
  • Datacom pairs cloud services with sovereign infrastructure and Australian AirTrunk capacity.
  • Datacom wins regulated-workload deals, including Alinta Energy, Nozomi Networks, and Government cloud.

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Benefits

  • Health Insurance
  • Life Insurance
  • Employee Discounts
  • Remote Work Options
  • Flexible Work Hours
  • Professional Development Budget

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Sep 14th, 2026
ST Engineering iDirect powers Datacom with cloud-native Intuition ground system across Asia-Pacific

ST Engineering iDirect is providing its Intuition ground system to Datacom, a satellite communications integrator and service provider, to deliver cloud-native services for satellite operators across Asia-Pacific. The deployment enables multi-orbit operations and improves bandwidth efficiency. Intuition supports Datacom's Satellite Modernization Blueprint, a framework helping operators transition to software-defined, cloud-native architectures. The system moves away from traditional five- to ten-year hardware migration cycles, offering faster service activation and more efficient network resource use. The solution will initially be deployed across multiple gateways to support maritime terminals. It features advanced resource management capabilities and aims to achieve double-digit reductions in total cost of ownership for Datacom's customers. ST Engineering iDirect will provide Intuition under a subscription model, including technical enablement and ongoing lifecycle support.

Yahoo Finance
Apr 27th, 2026
New Zealand data centre market analysis: 35 existing, 9 upcoming facilities with 154MW capacity

A new database report provides detailed analysis of New Zealand's data centre market, covering 35 existing and 9 upcoming facilities across Auckland, Wellington, Christchurch and other locations. The report tracks white-floor space, IT load capacity, pricing and rack capacity. The operational market totals approximately 154 MW, with DCI Data Center, CDC Data Centres and Datacom dominating installed capacity. Auckland accounts for over 60% of upcoming power capacity. The market demonstrates controlled, strategic expansion rather than explosive growth, with companies like TenPeaks, Datacom and CDC Data Center positioning New Zealand as a stable digital infrastructure hub. The database covers facilities from 2025-2029 and targets REITs, contractors, infrastructure providers and consultants seeking market dynamics and investment insights.

The Mandarin
Oct 25th, 2023
How CX earned a seat at the leadership table

Thirty years ago, Datacom had just begun offering its first Contact Centre services, and the enabling technologies that were wrapped around customer interactions were pretty limited.

The Channel Company
Oct 3rd, 2023
Perth's Zetta appoints new chief executive

Lenzo's past includes roles as the founder and managing director of Datacom West Australia until Datacom Group acquired the company in 2015, and as general manager of molecular diagnostics company Theranostics in Perth.

The Channel Company
Sep 4th, 2023
Hitachi Vantara honours ANZ partners

Datacom Australia was honoured with the inaugural Acquisition Win of the Year award for securing a highly valued new customer win in the New South Wales public sector.