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Frank Gay Residential Services

Repairs home cooling, plumbing and electrical systems

HVAC Service Technician

Full-TimeDeadline 10/8/27
$75k - $125k/yr
Mid
Orlando, FL, USA
In Person
Building TradesHVAC & Building Systems

About the job

Requirements
  • Residential HVAC service experience.
  • Confidence troubleshooting and diagnosing HVAC equipment.
  • Ability to explain HVAC problems in understandable terms.
  • Ability to listen before recommending solutions.
  • Comfort discussing repair costs with customers.
  • Ability to present multiple options without pressuring customers.
  • Understanding of how customer service and ethical sales work together.
  • Commitment to clean, professional work.
  • Ability to work independently in the field.
  • Dependability and ownership of results.
  • Willingness to continue learning and growing.
Responsibilities
  • Run residential HVAC service calls.
  • Troubleshoot and diagnose heating and cooling problems.
  • Complete full system evaluations.
  • Explain problems in simple terms customers can understand.
  • Build repair and replacement options based on findings.
  • Present options confidently and honestly.
  • Help customers make informed decisions.
  • Complete approved repairs and service work.
  • Keep customers updated throughout each visit.
  • Maintain the company vehicle, tools, and work area.
  • Leave customers’ homes clean and professional.
  • Build customer trust so customers request the technician again.
Desired Qualifications
  • Sales experience.

About the company

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Frank Gay Residential Services

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Frank Gay Residential Services repairs and installs air conditioning, plumbing, electrical and drain systems for homeowners across Central Florida. The business serves the Orlando and Tampa areas through local service teams that handle both urgent repairs and planned equipment replacements. Customers pay for service calls, installations and preventive maintenance, with work ranging from whole-home repiping to indoor air quality and electrical safety upgrades. Its technicians visit homes to diagnose problems and complete work, backed by a fleet of service vehicles and round-the-clock emergency availability. Founded in 1976 as a plumbing business, it is headquartered in Orlando, Florida.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Ocoee, Florida

Founded

1976

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Simplify Jobs

Simplify's Take

What believers are saying

  • Training starts on payroll: Frank Gay's careers page advertises paid training and roles spanning apprenticeship through leadership.
  • Orlando call-center staff have scheduling options: the posting includes four ten-hour shifts alongside day, midday and evening schedules.
  • Rockledge supervisors get education support: the residential air-conditioning supervisor posting includes tuition and education assistance.

What critics are saying

  • Orlando technicians face variable earnings: the air-conditioning service role pays whichever is higher, hourly base or weekly performance pay.
  • New employees wait for paid leave: Frank Gay makes paid time off available after 90 days.
  • Rockledge field leadership is physically demanding: the posted role requires outdoor work in any weather and occasional 75-plus-pound lifting.

What makes Frank Gay Residential Services unique

  • Customers return through a paid plan: the Family Plan bundles four annual maintenance visits across three home systems.
  • Weekly incentives supplement base pay: Orlando's call-center posting advertises $18 hourly plus bonuses, with $200-$1,000-plus for top performers.
  • Repair follow-up is part of membership: the Family Plan includes a minimum one-year parts-and-labor warranty.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • 401(k) Company Match
  • Paid Holidays
  • Paid Vacation
  • Training Programs

Company News

UCF Knights
Jun 22nd, 2022
UCF Knights partners with Frank Gay Services INC

UCF Athletics has partnered with Frank Gay Services on a multi-year sponsorship agreement that expands its presence and branding to the university's football, basketball and baseball facilities and programs—and identifies Frank Gay Services as the official home services partner for Knights athletics.