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Sentara Health

Nonprofit integrated health system and insurer

Laboratory Client Representative

Account ManagementConfirmed live in the last 24 hours
Full-timeVirginia, USA$76.8k - $117.6k /yr

About the Job

Requirements

  • A bachelor's degree in Business Marketing, Sales & Marketing, or Medical Technology is required.
  • Three years of healthcare sales experience or four years of marketing experience is required.
  • Exceptional customer service skills and a passion for helping clients succeed.
  • Ability to build credibility and trust with healthcare professionals.
  • Strong attention to detail and follow-through.
  • Ability to work effectively in a remote environment.
  • Professional communication and presentation skills.

Responsibilities

  • Develop and maintain strong relationships with physician practices, healthcare organizations, and laboratory clients.
  • Conduct follow-up calls and outreach efforts to promote laboratory testing services and identify new business opportunities.
  • Respond to client inquiries, concerns, and service issues while ensuring timely resolution.
  • Collaborate with internal laboratory, operations, and customer service teams to deliver exceptional client support.
  • Assist in the development and execution of marketing and client engagement strategies for laboratory services.
  • Monitor client needs and identify opportunities to improve service delivery and customer satisfaction.
  • Maintain accurate account and client records within designated systems.
  • Serve as a trusted resource for clients regarding laboratory services, processes, and support needs.

Desired Qualifications

  • Laboratory sales experience.

About the Company

Sentara Health

Nonprofit integrated health system and insurer

Sentara Health operates a nonprofit, integrated health system across Virginia and North Carolina, running hospitals, urgent care, imaging, and primary care alongside its own health insurance plans. Services span virtual care, cancer and heart care, orthopedics, maternity, and home-based primary care for high-need patients. What sets Sentara apart is pairing hospital and physician care with its own health plans, coordinating coverage and treatment under one system. The goal is to improve health every day so people can keep doing what they love.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Norfolk, VA
Founded
Not listed

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