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CenterWell

Senior-focused integrated healthcare services provider

Branch Director - Home Health

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeGrand Rapids, MI, USAIn-person

About the Job

Requirements

  • Current and unrestricted Registered Nurse licensure in the state of practice is preferred.
  • Home Health experience is required.
  • OASIS experience is required.
  • At least 2 years of healthcare operations management experience is required, preferably within Home Health or Hospice.
  • Demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team is required.
  • Experience with quality improvement monitoring and reporting tools and methods is required.
  • Knowledge of business management, governmental regulations, and accreditation standards is required.
  • Fiscal management experience is required.
  • Excellent verbal and written communication skills are required.
  • Proficiency with an electronic medical record system is required.
  • Proficiency with Microsoft Word and Excel is required.
  • A valid state driver’s license, reliable transportation, and automobile liability insurance are required.

Responsibilities

  • Develop, plan, implement, analyze, and organize branch operations.
  • Ensure care is delivered to all branch patients by supervising and supporting Clinical Managers.
  • Work with the Area Director of Operations or AVP of Operations and the Finance Department to establish branch revenue and budget goals.
  • Support and supervise Clinical Managers to promote effective performance and quality home care services.
  • Maintain efficient, productive, effective, and organized office operations and a safe working environment that complies with local ordinances, fire and safety regulations, and company policies.
  • Conduct quarterly continuous quality improvement committee meetings, review patient satisfaction data, follow up on negative patient satisfaction surveys, and conduct follow-up visits with referral sources.
  • Communicate with the Area Director of Operations or AVP of Operations for direction, problem-solving, and program and protocol implementation.
  • Partner with Sales Directors and Account Managers to meet budgeted admission goals and participate in sales and marketing initiatives.
  • Manage day-to-day branch operations to ensure operational efficiency, quality patient care, regulatory compliance, business development and patient base growth, achievement of key performance indicators, and staff management and development.
  • Ensure the branch complies with applicable federal, state, and local certification and licensure requirements.
  • Manage long-range planning, fiscal viability, and quality of care provided by the branch.
  • Recruit, interview, and hire staff; monitor quality of care and organizational performance.
  • Coordinate activities with other disciplines as needed, ensuring continuity, appropriateness, and quality of services delivered.

Desired Qualifications

  • Prior Homecare Homebase (HCHB) experience is a plus.

About the Company

CenterWell

Senior-focused integrated healthcare services provider

CenterWell provides a range of health care services focused on whole health, especially for seniors. It offers senior-focused primary care, home health care, integrated home delivery, specialty services, hospice, and a retail pharmacy, all designed to be accessible, comprehensive, and personalized to each patient. Its services work together as an integrated care network: patients receive primary care, at-home health services, and medication delivery through a coordinated system to keep patients centered in their care. CenterWell differentiates itself from competitors with its large scale in senior-focused primary care and its integrated continuum of care across in-person clinics, home health, pharmacy, and hospice, all under Humana. The company aims to improve overall health outcomes by addressing physical, emotional, and social wellness through personalized, accessible care.

Company size
5,001-10,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Louisville, KY
Founded
2021

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