Transcom

Outsourced AI-driven CX solutions provider

Talent Acquisition Partner

Generalist RecruitingConfirmed live in the last 24 hours

Full-timePorto, PortugalNo salary listedIn-person

About the Job

Requirements

Previous experience in Talent Acquisition, Recruitment, or a similar human resources role.
Strong communication and interpersonal skills to build relationships with candidates and hiring managers.
Ability to manage multiple recruitment processes simultaneously.
Good organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced environment.
A data-driven approach and ability to monitor recruitment metrics and translate insights into actionable improvements.
Familiarity with candidate sourcing techniques, applicant tracking systems, and recruitment platforms.
Fluency in Spanish and proficiency in Portuguese.
Ability to collaborate and adapt.

Responsibilities

Manage the full recruitment cycle, from understanding hiring needs to extending offers and welcoming new team members.
Partner with the Talent Acquisition team to define recruitment strategies, align expectations, and deliver effective hiring solutions.
Source and engage candidates through multiple channels, building talent pipelines to support current and future business needs.
Conduct interviews and assess candidates’ skills, experience, and motivation to ensure the right match for each role.
Collaborate with internal teams to ensure a smooth, transparent, and engaging recruitment process.
Contribute to employer branding initiatives and explore innovative ways to attract top talent.
Stay up to date with market trends and recruitment best practices to continuously improve the approach.
Contribute to projects that enhance the employer brand and candidate experience.

Description

We believe that great people build great teams, and that’s why we’re looking for a Talent Acquisition Partner to help us find and hire the best. In this role, you’ll lead recruitment efforts, connect with top talent, and help shape a workplace where everyone thrives.

Ready to start something brilliant? Apply today and join our team!

A day in your life within Transcom!

Manage the full recruitment cycle, from understanding hiring needs to extending offers and welcoming new team members
Partner with our Talent Acquisition team to define recruitment strategies, align expectations and deliver effective hiring solutions
Source and engage candidates through multiple channels, building talent pipelines to support current and future business needs
Conduct interviews and assess candidates’ skills, experience and motivation to ensure the right match for each role
Collaborate with internal teams to ensure a smooth, transparent and engaging recruitment process
Contribute to employer branding initiatives and explore innovative ways to attract top talent
Stay up to date with market trends and recruitment best practices to continuously improve our approach

What’s in it for YOU:

The opportunity to make a real impact on people’s careers and business growth
A dynamic, international and inclusive work environment where collaboration makes the difference
The chance to work closely with different teams and stakeholders, building strong professional relationships
Opportunities to develop your recruitment expertise and explore new sourcing strategies and tools
A supportive team that values initiative, knowledge sharing and fresh ideas
The opportunity to contribute to projects that enhance our enhance our employer brand and candidate experience

To be successful in this role, the following is needed:

Previous experience in Talent Acquisition, Recruitment or a similar HR role
Strong communication and interpersonal skills, with the ability to build relationships with candidates and hiring managers
A proactive, solution-oriented mindset and the ability to manage multiple recruitment processes simultaneously
Good organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced environment
A data-driven approach, with the ability to monitor recruitment metrics and translate insights into actionable improvements
Familiarity with candidate sourcing techniques, applicant tracking systems and recruitment platforms
Fluency in Spanish and proficiency in the local language (Portuguese)
A collaborative mindset, adaptability and a genuine passion for people

What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size: 10,001+
Company stage: IPO
Headquarters: Stockholms kommun, Sweden
Founded: 1995

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