Investigation Officer

SCOPE OF ROLE:

Reports to: Manager, Investigation 

Staff reporting to this post: None  

Main Responsibilities: 

Initial Review & Case Setup

• Support the initial review of reported incidents, including follow-up with reporters and identification of source of funds, affected programs, and other case-related information.

  Investigation Support & Lead

• Assist and lead investigations (fraud, corruption, safeguarding, and other misconduct) as assigned, including preparing terms of reference, coordinating investigation team logistics, conducting interviews, reviewing evidence, and drafting high-quality investigation reports in line with organizational standards.

  Case Management & Tracking

• Support case management activities, including maintaining accurate and timely records in Datix and ensuring data quality, completeness, and consistency across all case files.
• Maintain and update the online investigations case tracker and the Risk & Ethics online actions tracker, including uploading investigation recommendations and tracking the status of action owner implementation, under the supervision of the Investigations Manager.
• Maintain and update the department’s internal document repository and case tracker, ensuring all records are organized, current, and accessible.
• Support case closure processes across all triage levels, ensuring methodology requirements are followed and all closure documentation is complete and consistent.

Follow-up & Stakeholder Engagement

• Upload recommendations from completed investigations to the online actions tracker and follow up with action owners to support timely implementation and closure, in coordination with the Investigations Manager.
• Engage with key internal and external stakeholders on case management matters, including Focal Points at Country Offices and the Regional Office.

Training & Logistics Support

• Support the planning and coordination of logistics for training sessions, including awareness trainings, investigation trainings, and focal point trainings.
• Quality & Continuous Improvement
• Contribute to identifying deviations from best practice in case management and investigation processes and recommend opportunities for improvement.

Cover & Flexibility

• Provide interim cover for the Investigations Manager or other Risk & Ethics roles during periods of absence or leave, as required.
• Support any other duties assigned by the supervisor in line with the needs of the department.

BEHAVIOURS (Values in Practice)

• Accountability:
• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
• Ambition:
• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.
• Collaboration:
• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• approachable, good listener, easy to talk to.
• Creativity:
• develops and encourages new and innovative solutions
• willing to take disciplined risks.
• Integrity:
• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS 

Bachelor’s degree in business administration, Finance, Commerce, Economics, Law, Criminology or any other relevant discipline.

EXPERIENCE AND SKILLS

• Minimum of 3 years of practical/professional experience in Audit, Risk management, Finance or Investigations or combinations of the mentioned roles 
• Understanding of the role and approaches of the international development sector
• Aware of current best practices in investigation techniques
• Excellent written and spoken English and Arabic demonstrable by good oral and written communication skills
• Able to offer practical solutions to management to help resolve incidents including in crisis situations
• Ability to travel frequently to different field office where SC Sudan operates. 
• Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities.

Additional job responsibilities

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

CHILD SAFEGUARDING: 

Level 3:  the role holder will have contact with children and/or young people, or access to personal data about children or young people, as part of their work; therefore, a police check will be mandatory unless the content or location of the role changes, in which case the Child Safeguarding level will be reviewed.