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Concentrix

Global BPO offering customer engagement services

Director Databricks Consultant - Strategic Solution Architecture

Pre-Sales Solution Engineering +1Updated on Nov 9
Full-timeTennessee, USA

About the Job

Requirements

  • Excellent communication, stakeholder management, and presentation skills, with the ability to influence technical and nontechnical audiences.
  • Databricks Professional certification.
  • Ability to run workshops, gather requirements, and translate business needs into technical designs and phased roadmaps.
  • Proven experience leading client-facing data or analytics projects in a consulting, professional services, or similar environment.
  • Extensive hands-on experience designing and delivering data platforms and pipelines on Databricks, including Delta Lake, Jobs/Workflows, and Databricks SQL.
  • Strong programming skills in at least two of Python, PySpark, and SQL, with demonstrated ability to build performant batch and streaming solutions.
  • Solid understanding of cloud services (Azure, AWS, or GCP) relevant to Databricks deployments, such as storage, networking, identity, and DevOps tooling.
  • Experience implementing data governance, security, and access control in Lakehouse or data platform environments using Unity Catalog or similar tools.

Responsibilities

  • Partner with sales and account teams to run discovery sessions, understand customer objectives, and identify high-value Databricks use cases.
  • Provide team leadership and direction.
  • Shape solution visions and reference architectures for data, analytics, and AI platforms built on Databricks and cloud services (Azure, AWS, or GCP).
  • Develop proposals and statements of work, including scope, phases, estimates, risks, and assumptions for Databricks engagements.
  • Deliver technical presentations, whiteboard sessions, and demos that clearly communicate Databricks capabilities and business value to diverse audiences.
  • Address technical objections, guide architecture discussions, and build confidence with client architects and executives during the sales cycle.
  • Drive additional revenue by proactively uncovering opportunities to expand business within the current customer base.
  • Lead the design and implementation of secure, scalable Databricks Lakehouse architectures, including Delta Lake, Unity Catalog, and integration with upstream and downstream systems.
  • Proactively define offerings, intellectual property, and associated collateral that will resonate with new and existing customers and help close new business.
  • Oversee the build of batch and streaming data pipelines, notebooks, and Databricks SQL assets using Spark, Python, and SQL, following medallion and other best-practice patterns.
  • Define and enforce engineering standards, including code quality, testing, continuous integration and continuous delivery, observability, and operational readiness for Databricks workloads.
  • Collaborate with project managers and client stakeholders to plan releases, manage dependencies, mitigate risks, and ensure on-time, on-budget delivery.
  • Provide hands-on technical leadership to data engineers and analysts, reviewing designs and code and unblocking complex technical issues.
  • Implement data governance and security practices using Unity Catalog and related tools, including access control, lineage, and compliance-aligned policies.
  • Optimize performance, reliability, and cost of Databricks workloads through cluster tuning, storage strategies, and monitoring.
  • Drive change management and enablement by creating documentation, runbooks, and training materials, and facilitating knowledge transfer to client teams.
  • Support production go-lives and post-go-live stabilization, ensuring robust handover to client operations or managed services teams.
  • Work with the specialty sales team and COE Lead to create a plan to engage with and add net-new customers to the existing portfolio.

Desired Qualifications

  • Experience with large-scale data platform migrations or modernizations, such as migrating from legacy ETL or warehouse tools to Databricks.
  • Databricks Certified Solutions Architect Champion certification.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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