Administration & Support Assistant

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Assistant to join our team. This position will report to our agency located in Ellsworth, ME. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Sort, scan, and log and mail incoming carrier and client checks, communicate with team members regarding payments received
• Distribute all incoming faxes and monitor general office voicemail
• Place orders for all office supplies
• Assist in organizing meetings and office events, including ordering food or refreshments
• Manage postage meter and printer/scanner supplies and maintenance
• Provide administrative and clerical assistance such as scanning, printing and mailing
• Occasionally assist with data processing projects
• Answer and direct incoming phone calls to appropriate staff
• Direct and provide assistance to customers and other people visiting the agency
• Receive, open, sort, and scan incoming mail
• Sign for all deliveries and other services rendered to the agency
• Maintain conference room schedule and direct visitors to appropriate rooms
   

Qualifications:

• Minimum High School degree
• Demonstrated communications and interpersonal skills 
• Basic working knowledge of computer hardware setups and multiline phone systems
• Strong working knowledge of Microsoft Office products including Word and Excel
• Familiarity with insurance workflows and processes desired but not required
• Ability to learn and adapt to new and evolving software products relevant to the insurance industry
• Strive to continuously pursue training and development opportunities to build knowledge and skills
• Understand and follow established workflows and procedures
• Understand and follow policies published in Hilb Employee Handbook

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!
   

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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