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Teleport

Air logistics and cross-border delivery network

Manager, Commercial Revenue Management

Sales OperationsConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

  • The candidate must have 3–5 years of experience in air cargo, logistics, or freight forwarding, specifically in Pricing, Revenue Management, or Commercial Operations.
  • The candidate must understand yield, contract structures, and commercial deal quality, and demonstrate commercial judgment beyond data entry.
  • The candidate must have high proficiency in Excel, including pivot tables, lookups, and modelling.
  • The candidate must have experience with Cargo Management Systems and be comfortable working with data.
  • The candidate must demonstrate a strong focus on accuracy.
  • The candidate must be confident following up with senior stakeholders and sales managers and able to keep work moving independently.
  • The candidate must have a bachelor's degree in Business, Supply Chain, Logistics, or a related field.
  • Applicants must be Malaysian citizens and have the legal right to work in Malaysia.

Responsibilities

  • Develop and maintain a target framework for determining how much capacity per lane or market should be under contract versus spot, balancing yield optimisation with volume security.
  • Identify lanes and customers with low contract penetration and work with sales teams to convert ad-hoc volumes into structured contract commitments.
  • Assess each proposed long-term contract against lane performance benchmarks, comparable customer terms, and margin thresholds before commitment, and build and maintain the pre-commitment checklist.
  • Own the wording and commercial terms in contract-rate agreements and improve standard clauses, including fuel surcharge mechanisms, volume commitment definitions, and penalty and ramp structures.
  • Promote sales best practices for structuring commitments, negotiating volume floors, and escalating issues.
  • Ensure commercial information, including lanes, surcharges, volume commitments, and competitive context, is documented before contracts proceed to approval.
  • Maintain the master database of active customer contracts and bespoke rate agreements.
  • Trigger renewals 30–60 days before expiry and flag contracts for renegotiation based on performance data.
  • Initiate contract updates when market conditions, surcharges, or commercial terms change, ensuring contracts do not remain on stale terms.
  • Coordinate with Finance to ensure each contract is billed according to its agreed rates, surcharges, and lanes.
  • Conduct regular spot-check audits to confirm rates in the Cargo Management System match signed contracts, and troubleshoot and resolve discrepancies.
  • Liaise with relevant teams to ensure approved rates are accurately uploaded into the Cargo Management System.
  • Follow up centrally to move rate proposals through the internal approval hierarchy without bottlenecks.
  • Verify proposed rates align with pricing strategy and margin requirements before final sign-off, and promptly flag deviations.
  • Provide weekly reporting on contract portfolio status, pending deals, renewal pipeline, penetration rates by lane and customer, and margin performance versus spot.
  • Identify process pain points and propose automation or system improvements to reduce manual effort and cycle times.

About the Company

Teleport

Air logistics and cross-border delivery network

Teleport moves cross-border air logistics in Southeast Asia by combining AirAsia cargo space with its own freighters and capacity from partner airlines to offer fast, cost-effective shipments for businesses. It works with a hybrid network: exclusive access to AirAsia’s cargo space, owned freighters, and capacity from over 40 partners to create a wide network, handling end-to-end logistics from pickup to last-mile delivery, with some markets operating their own ground sorting, trucking, and customs clearance. It differentiates itself through an asset-light model that lowers costs by using both owned assets and partner capacity, enabling faster, price-competitive service with end-to-end visibility across its network. Its goal is to simplify and speed up cross-border logistics in Southeast Asia by providing reliable, affordable, and scalable air freight and e-commerce delivery solutions.

Company size
501-1,000
Company stage
Growth Equity (Venture Capital)
Total funding
$100M
Headquarters
Batu Caves, Malaysia
Founded
2019

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