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ASDA

Retailer selling groceries, fashion, homeware

Operations Manager

Retail Store ManagementPosted on Nov 6
Full-timeSheffield, UKNo salary listedIn-person

About the Job

Requirements

  • Experience managing diverse teams in a large-format retail environment.
  • Strong operational knowledge across food and non-food departments.
  • A track record of improving availability, reducing waste, and managing shrink.
  • Confidence in developing large teams and managing change through leadership and building resilience.
  • Experience managing employee relations cases and understanding human resources policies and processes.
  • Strong organisational skills and a focus on exceeding customer service expectations.
  • Ability to improve availability, waste, and shrink; lead the shrink agenda; drive store standards; and ensure the store remains compliant for customers and colleagues.
  • Ability to follow point-of-sale best practices across the store and deliver a strong value message to customers.
  • Ability to prioritize and delegate promotional activity so it is delivered to brief and on time.
  • Ability to use data and insights to make informed decisions and drive operational improvements.

Responsibilities

  • Deliver excellent execution across the store and embed consistent routines that improve availability, waste, and shrink.
  • Review store processes to improve metrics and key result areas for availability, waste, and shrink by embedding routines and processes across the shop floor.
  • Adhere to contract base management and wage control.
  • Lead and coach managers and teams to deliver store standards across Ambient and Fresh departments, George, and General Merchandising in large-format stores.
  • Build team self-esteem by recognizing effort, attitude, and growth, and create an environment where people feel valued, trusted, and motivated.
  • Listen with empathy, respond with care, and create space for open, respectful conversations on and beyond the shop floor.
  • Communicate the reasons behind decisions and invite the team to solve challenges together.
  • Coach the team through questions, encourage ownership, and celebrate initiative.
  • Drive the store’s selling agenda and promote healthy competition across the trading floor.
  • Develop future talent by engaging and coaching the team to improve routines and processes.
  • Prioritize and delegate work to ensure promotional activity is delivered to brief and on time.
  • Work across teams to ensure smooth operations and a seamless customer experience.
  • Lead the shrink agenda by driving standards and acting on opportunities with clear actions.

About the Company

ASDA

Retailer selling groceries, fashion, homeware

ASDA is a British retailer selling groceries, fashion, homeware and baby products through a network of stores and an online platform. Products are stocked in stores and online, with standard checkout and options for delivery or collection, plus in-store services like pharmacies and cafes that support shopping. ASDA differentiates itself by offering a wide range of quality items at competitive prices along with convenient services and facilities that make shopping easier for families. The company aims to provide a seamless, affordable, and convenient shopping experience whether customers shop in-store or online.

Company size
10,001+
Company stage
Debt Financing
Total funding
$2.6B
Headquarters
Leeds, United Kingdom
Founded
1949

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