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Concentrix

Global BPO offering customer engagement services

Account Manager

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeBarcelona, Spain

About the Job

Requirements

  • Be bilingual or proficient in Portuguese and have an advanced level of English.
  • Have two years of related technical sales experience; this is stated as preferred.
  • Be familiar with channel programs.
  • Have negotiation management skills and strong verbal and written communication skills, including telephone and presentation skills.
  • Work toward goal achievement using negotiation, teamwork and collaboration, motivation, and time/work prioritization.
  • Demonstrate innovation and good judgment and problem-solving skills when making decisions.
  • Establish an individual course of action to accomplish goals while using appropriate methods.

Responsibilities

  • Manage the partner pipeline, detect new opportunities, and drive successful and profitable deal closure.
  • Understand the partner market and competition and evaluate reseller interest.
  • Create partner loyalty and drive partner competencies and certification in business-unit products.
  • Ensure partners take advantage of promotions, events, and programs.
  • Work with partners to drive business-unit revenue through campaigns, opportunity identification and closure, and other methods.
  • Provide transparency on qualified opportunities and take actions with partners to close them; support partners in closing large deals when necessary.
  • Work closely with telemarketing, end-user sales teams, and other key resources to maximize revenue and customer and partner satisfaction.
  • Monitor execution of the partner marketing plan, investment, co-marketing activities, reviews and proposals, and return on investment.
  • Attend country partner events to meet key partners as needed.

Desired Qualifications

  • Have experience working in a channel environment and knowledge of partners and distributors.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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