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Capital One

Issues credit cards and runs a consumer bank

Senior Associate, Human Resources Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeMcLean, VA, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent certification is required.
  • At least 1 year of experience in Human Resources is required.
  • At least 1 year of experience in project or process management is required.
  • At least 1 year of experience with data management and reporting is required.
  • At least 1 year of experience with Google Slides, Google Docs, and Google Sheets is required.
  • Solid analytical and problem-solving skills, including the ability to translate metrics, research, and trends into insights and recommendations.
  • Ability to develop subject matter expertise in key HR programs and processes.
  • Strong organizational skills and follow-through.
  • Meticulous attention to detail.
  • Strong verbal and written communication and storytelling skills.
  • Ability to work with limited supervision and understand the business in order to customize deliverables within a framework.

Responsibilities

  • Build talent strategies, products, and tools in partnership with CML HRBP Leads and the Horizontal Strategy and Delivery leadership team to serve the needs of the business, its people, and the organization.
  • Use HR data systems such as Workday, People Data Hub, and Talent Development Tool to support HRBPs.
  • Explore, pilot, and integrate emerging technologies, including artificial intelligence and machine learning tools, to improve core HR processes and talent strategies.
  • Complete reporting for talent management, performance management, All Associate Survey processes, and other key process initiatives.
  • Provide data, customized reporting, and automations for requests such as headcount, attrition tracking, and people leadership.
  • Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities.
  • Prepare All Associate Survey summary materials, including decks and/or Google Sheets, and analyze data for key survey themes and insights for business leaders.
  • Prepare for, audit, and manage the semi-annual promotion process.
  • Understand processes, roles, responsibilities, and deadlines to support well-managed HR processes and continuous improvement.
  • Develop an understanding of the HRBP function and client group to create process solutions and improvements.
  • Partner with CML HRBP Leads and other Horizontal HR Partners to improve HR experiences for associates.

Desired Qualifications

  • A Bachelor's Degree is preferred.
  • A Professional Human Resources Certification or Project Management Professional Certification is preferred.
  • 2+ years of experience in Human Resources is preferred.
  • 2+ years of experience in project or process management is preferred.
  • At least 1 year of client-facing experience, consulting experience, or a combination of both is preferred.
  • Strong judgment and the ability to balance the needs of the organization, leaders, and associates are preferred.

About the Company

Capital One

Issues credit cards and runs a consumer bank

Capital One runs a consumer and commercial bank that issues credit cards, takes deposits, and finances cars and businesses. Its Venture travel cards and Quicksilver cash-back cards let customers earn rewards on everyday spending, while its online banking tools manage payments and savings. Customers use checking and savings accounts through an app, branches, and cash machines, and commercial clients use treasury tools to manage company cash. The bank earns interest on loans and fees from banking and card transactions, with customer deposits helping fund its lending operations. Capital One was founded in 1994 and has its headquarters in McLean, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1994

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