Sales Associate

Job Description

OVERVIEW 

As a Sales Associate, you'll be the face of our brand, ensuring every customer feels welcomed and has a positive experience. You will help create a lifestyle aesthetic that leverages our apparel and footwear, showcasing the versatility and appeal of our products in everyday life. Additionally, you'll guide and inform our customers while maintaining a visually appealing environment in line with Salomon's brand and visual merchandising guidelines. 

In this role, you will: 

• Achieve Goals: Work towards and reach set sales targets, contributing to the overall success of our store. 

• Accomplish Tasks: Efficiently complete assigned tasks, ensuring smooth and effective store operations. 

• Be a Team Player: Proactively and positively collaborate with your team, creating a supportive and dynamic work environment. 

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY: 

• Community Engagement: Opportunities to engage in the community and with industry partners. 

• Vibrant Work Environment: Be part of a dynamic team in the heart of NYC, surrounded by the latest in outdoor gear and fashion. 

• Career Growth: Access to professional development and growth opportunities within the company. 

• Exclusive Events: Attend exclusive brand events and product launches. 

• Passion for the Outdoors: Work with a team that shares your passion for the outdoors and adventure.  

ESSENTIAL DUTIES & RESPONSIBILITIES 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: 

Customer Service 

• Connect with Customers: Use your exceptional customer service skills, sales techniques, and product knowledge to help customers find the perfect products and drive sales. Incorporate our apparel and footwear into your styling suggestions, demonstrating how they can create a cohesive lifestyle aesthetic. 

• Problem Solver: Quickly and positively find solutions for customers, ensuring a responsive and engaging interaction, with diligent follow-up. 

• Handle Challenges Professionally: Address complaints and objections swiftly and professionally, turning potential issues into positive experiences. 

• Promote Security: Help protect company assets and procedures by promoting loss prevention practices. 

• Maintain Cleanliness: Ensure the sales floor and stockroom are clean, well-organized, and inviting for customers. 

• Transaction Confidence: Confidently handle cash and digital transactions, ensuring accuracy and efficiency. 

Visual Merchandising 

• Enhance Product Presentation: Contribute to maintaining high brand visual standards, ensuring excellence in product presentation at all times. 

• Assist with Replenishment: Support with replenishment and pricing duties, including preparation for sales and promotions as needed. 

Qualifications

QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES 

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• You must have a background in sales, retail, or customer service, bringing valuable expertise to our dynamic team. 

• Natural curiosity, high energy, and positive outlook make every interaction exciting and engaging. 

• Deep enthusiasm for our brand and products is infectious, inspiring customers and creating lasting connections. 

• With a talent for identifying customer needs and matching them with the perfect products, you excel at driving sales and exceeding targets. 

• Background in customer service equips you with the skills to handle any situation with grace and professionalism, ensuring every customer leaves satisfied. 

• You have a knack for motivating and uplifting those around you, fostering a supportive and enthusiastic environment for both customers and team members. 

Availability Expectations 

General Availability:  

• Part-Time from November 2nd through January 16th 

• Employees must be adaptable to the business's evolving needs. The Store Manager will determine availability requirements. This schedule may include various shifts such as mornings, evenings, and weekends. 

Peak Period Availability: 

• Black Friday: All employees are expected to be available to work on Black Friday (the day after US Thanksgiving). 

• Holiday Season: Availability is required from the second week of December including Christmas Eve until the end of the holiday season. The exact end date will be determined annually, based in part on the period during which guests can return holiday merchandise. 

Additional Information

PHYSICAL DEMANDS & WORKING ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to travel, talk and hear.  The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.   

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.  

The noise level in the work environment is usually moderate, but can involve exposure to varying noise levels, ranging from moderate to loud, as well as flashes of light.   

Compensation: 19 to 22 (USD) (HOURLY)