Millwork Dispatch Manager

Overview

Are you looking to work for a company that truly values their employees?

Would you like to become involved in projects that benefit your communities?

Do you want to work with leaders that invest in their team members?

Are you ready to work for a stable, innovative, and fast-growing company?

If you answered yes, join us at Sunpro as we keep building better communities. Our diverse company culture is one reason employees choose to grow with Sunpro. In return for your contributions, you will be rewarded with career growth opportunities, an incredibly competitive market salary, and other benefits that include:

• • Paid time off (PTO)
  • Paid Holidays
  • Comprehensive medical, dental, and vision insurance plans
  • 401(k) with a high percentage match
  • Generous profit sharing
  • Cell phone stipend
  • Referral bonus opportunities
  • Employee discounts
  • And more!

JOB TITLE: Millwork Dispatch Manager

JOB LOCATION: Caldwell, ID

FUNCTION: The Millwork Dispatch Manager drives the efficient operation and sales of interior and exterior doors.

KEY ACTIVITIES:

• Visualize, fulfill, and implement the company vision and core values.
• Schedule, supervise and manage all yard and delivery employees to achieve customer service excellence at all times.
• Provide supervision and direction to shop workers and drivers.
• Oversee shop safety protocols to ensure all employees work safely and that safety hazards are mitigated immediately.
• Work with production manager to oversee and manage yard inventory to achieve organization, cleanliness, and optimum efficiencies.
• Perform dispatch duties to provide excellent customer delivery service, accurately and on time.
• Work with other departments (sales) to provide customers with deliveries that meet or exceed customer’s expectations.
• Work with other departments (Sales & Receiving) to ensure that the proper paperwork has been accurately completed for receiving and shipping.
• Participate and work with production manager to oversee production functions to meet delivery schedules and expectations as stated above.
• Will work with production manager to train shop employees on proper and efficient production and delivery protocols.
• Attend and participate in location and corporate supervisory training sessions.
• Adhere to standards of conduct as outlined in the Employee Handbook and Code of Conduct.
• Perform other duties as assigned by location management.
• Visualize, communicate, and implement the company vision and core values.
• Establish and maintain working relationships with current and prospective customers.
• Engage customers, vendors and business associates in a friendly and professional manner, providing input, direction, and support.
• Efficiently process basic customer orders/quotes and other transactions.
• Assist customers in problem resolution.
• Fabricate exterior and interior residential doors in accordance to customer requirements and Company standards as needed.
• Operate appropriate equipment to machine and manufacture doors to specifications.
• Maintain a safe working environment identifying potential safety concerns and hazards.
• Adhere to company policies and procedures as outlined in the employee handbook, etc.

KNOWLEDGE AND SKILLS:

• Strong knowledge of millwork products and services, especially with regards to millwork.
• Excellent communication skills (both written and oral) as well as strong interpersonal and relationship building skills.
• Strong sales and customer service skills.
• Practical mathematic and measuring skills.
• Effective management skills.
• Able to function effectively as part of a high-performance production team.
• Ability to achieve performance objectives in a time-sensitive and quality-centered environment.
• Demonstrate initiative and reliability with minimal supervision.

EDUCATION/EXPERIENCE:

• High School Diploma or GED.
• 3-5 years' experience in Millwork or a related field.
• 3-5 years' management/sales experience.

PHYSICAL REQUIREMENTS:

• Physical Work Requirements - Heavy: exerting up to 50 lbs of force regularly.
• Repetitive motion associated with operating manufacturing equipment.
• Frequent bending, standing, lifting, and ongoing physical activity.

This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions. Duties associated with this job and the corresponding job specification may be changed at any time to accommodate Company business needs.

Sunpro is an Equal Opportunity Employer.