Vice President Operational Risk Lead Analyst
$103.9k - $155.9k
Senior, Expert
Bachelor's, Master's
Schaumburg, IL, USA+1 moreMore locations: Jacksonville, FL, USA
Hybrid
Finance & BankingRisk Management
About the job
Requirements
- Six to ten years of experience in a risk management, compliance, governance, or controls-related role; banking and financial services experience is preferred.
- Ability to identify, measure, and manage key risks and controls.
- Strong understanding of compliance laws, rules, regulations, and best practices.
- Analytical skills to evaluate complex risk and control activities and processes.
- Problem-solving skills and communication skills.
- Ability to work independently and collaboratively within a matrix organization.
- Bachelor’s or university degree.
Responsibilities
- Own all aspects of the third-party relationship and identify, manage, and monitor third-party risks and compliance with TPM requirements.
- Conduct regular business reviews with vendors to discuss performance, address concerns, and foster strong relationships.
- Establish and oversee operational risk policies, technology and tools, and governance processes to minimize losses from failed internal processes, inadequate controls, and emerging risks.
- Independently assess risks and drive actions to address root causes of operational risk losses by challenging historical and proposed practices.
- Provide governance and oversight that may include technology operational risk.
- Serve as a subject matter expert for Issues Management, including KPI, KRI, and Corrective Action Plans.
- Resolve transactional-level escalations from vendors or internal partners.
- Analyze scorecards and performance-management tools to mitigate risk, financial, and regulatory exposure.
- Collaborate to resolve issues that fall within contract terms.
- Develop and maintain relationships with business users and Lines of Defense to understand and deliver customer requirements in response to changes in the internal and external business environment.
- Assess risk in business decisions, safeguard the firm's reputation and assets, drive compliance with applicable laws, rules, and regulations, adhere to policy, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
- Act as a subject matter expert to senior stakeholders and other team members.
- Operate with a limited level of direct supervision.
- Establish and manage operational risk policies, propose strategies, and develop governance processes to minimize losses from inadequate controls.
- Provide guidance on potential operational risks to protect the company's financial stability and reputation and support business resilience and success.
- Collaborate with the business to understand its risk profile, evaluate risk exposure, and incorporate risk-mitigation strategies.
- Lead initiatives to enhance risk-management practices and contribute to organizational resilience and readiness.
- Support remediation execution with timely and effective outcomes against regulatory expectations.
- Promote risk awareness and accountability, escalate risks as appropriate, and collaborate with stakeholders to establish preventive measures.
- Support independent oversight and assurance over the bank’s operational risk-management frameworks and ensure compliance with regulatory requirements and internal policies.
- Take accountability for escalating, identifying, and managing potential risk, and implement controls that enhance client experience and operational effectiveness.
Desired Qualifications
- Third-party oversight or vendor oversight experience.
- Master’s degree.
About the company
Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
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Simplify's Take
What believers are saying
- Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
- US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
- Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.
What critics are saying
- Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
- Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
- Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.
What makes Citi unique
- Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
- Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
- Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Paid Vacation
- Paid Sick Leave
- Paid Holidays