Senior Associate - Workspace

About InMobi

Since 2007, InMobi has built the extraordinary. We’ve built a way of working. Across 16 offices globally, we are builders, dreamers, doers—fluid enough to move fast, grounded enough to own outcomes, human enough to care deeply. Culture is at the core—embedded in how we work, how we decide, how we show up for each other.

Key Responsibilities

1. Workplace and Facilities Operations

• Manage daily office operations, ensuring the workplace is functional, clean, safe, and well-maintained.

• Conduct regular workplace inspections and proactively identify and resolve operational issues.

• Oversee housekeeping, pantry, maintenance, utilities, meeting rooms, and other workplace services.

• Coordinate repairs, preventive maintenance, and facility-related requirements.

• Ensure meeting rooms, common areas, and workstations are maintained to the required standards.

• Support office moves, seating changes, workspace modifications, and renovation activities.

2. Vendor and Contract Management

• Coordinate with facility management agencies and service providers to ensure timely and quality service delivery.

• Monitor vendor performance against agreed service levels and address operational gaps.

• Coordinate service requests, quotations, work orders, agreements, renewals, and annual maintenance contracts (AMCs).

• Track vendor invoices, verify service delivery, and coordinate with Finance and Procurement for timely payments.

• Identify opportunities to improve service quality and optimize operational costs.

3. Employee Experience and Workplace Services

• Act as the primary point of contact for employee workplace-related concerns and service requests.

• Ensure timely resolution of issues related to facilities, housekeeping, pantry, maintenance, and workplace infrastructure.

• Support employee engagement activities, celebrations, town halls, and other office events.

• Coordinate event logistics, including venue setup, vendor arrangements, materials, and on-site execution.

• Gather employee feedback and implement improvements to workplace services.

4. Safety, Security, and Compliance

• Support the implementation of workplace safety, emergency preparedness, and physical security procedures.

• Coordinate with building management and relevant vendors for fire safety systems, access control, CCTV, and other security infrastructure.

• Maintain visitor management records, access-related documentation, inspection reports, and other required registers.

• Support internal and external audits, including ISO and EHS audits, by maintaining documentation and ensuring closure of action items.

• Ensure statutory inspections, preventive maintenance, and compliance-related activities are completed within stipulated timelines.

• Report incidents, investigate operational issues, and coordinate corrective and preventive actions.

5. Budget and Administrative Management

• Track workplace operating expenses, vendor costs, and service-related budgets.

• Assist in preparing cost estimates, comparing quotations, and identifying cost-saving opportunities.

• Maintain accurate records of invoices, purchase orders, contracts, asset inventories, and service reports.

• Coordinate with Finance, Procurement, HR, IT, and other internal stakeholders to ensure smooth operations.

• Support administrative documentation and reporting requirements.

6. Transport and Logistics Coordination

• Coordinate employee transportation services, where applicable, and monitor vendor performance.

• Track service issues, employee feedback, and safety-related concerns.

• Support transport vendor coordination, billing validation, and operational reporting.

• Coordinate courier services, office supplies, and other administrative logistics.

7. Process Improvement and Reporting

• Maintain operational trackers, service logs, maintenance schedules, and vendor performance reports.

• Identify recurring issues and implement corrective actions to prevent reoccurrence.

• Prepare periodic reports on workplace operations, expenses, service quality, and pending action items.

• Take ownership of assigned tasks and ensure timely closure with minimal supervision.

• Recommend process improvements to enhance operational efficiency and employee satisfaction.

Required Skills and Competencies

• Strong organizational, coordination, and problem-solving skills.

• Good verbal and written communication skills.

• Ability to manage multiple priorities and handle time-sensitive requirements.

• Strong vendor management and stakeholder coordination skills.

• Proactive approach with a focus on accountability and timely execution.

• Attention to detail in documentation, compliance, and reporting.

• Ability to work independently while collaborating effectively with cross-functional teams.

• Proficiency in Microsoft Excel, Word, PowerPoint, and workplace management tools.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Facilities Management, Hospitality, or a related discipline.

• Approximately 3–6 years of experience in workplace operations, facilities management, office administration, or a similar role.

• Experience managing vendors, facilities services, office infrastructure, and employee workplace requirements.

• Exposure to audit documentation, EHS, physical security, and budget tracking will be an advantage.

Key Success Measures

• Smooth and uninterrupted day-to-day workplace operations.

• Timely closure of employee and facilities-related requests.

• Vendor service quality and adherence to agreed service levels.

• Effective cost control and budget management.

• Audit and compliance readiness, with timely closure of observations.

• Improved employee satisfaction and workplace experience.

• Accurate documentation, reporting, and operational tracking.

Why Join Us

This isn’t a traditional culture role. You won’t plan happy hours. You’ll be a strategic peer working on one of the most fascinating challenges: how to scale an organization while preserving what makes it distinct. You’ll apply organizational science to real business problems. You’ll lead a team. You’ll influence executives. You’ll shape how 1000+ people across 16 offices experience work.

We value deep thinking, evidence-based perspectives, and the willingness to challenge. You’ll find that here.