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Soulhouse

On-demand wellness platform for in-home massage

Assistant Studio Manager with Massage Duties

Massage & BodyworkConfirmed live in the last 24 hours
Full-timeHamburg, Germany€44k - €53.5k /yr

About the Job

Requirements

  • A sound vocational qualification in massage or cosmetology, or several years of professional experience as a career changer.
  • Leadership experience is advantageous.
  • Ideally, experience in premium hospitality, spa, or cosmetology and familiarity with fast-paced daily operations.
  • Strong organizational ability, excellent communication skills, quick comprehension, a strong service orientation, and the ability to execute effectively.
  • Confident use of common Office 365 products, particularly Outlook, Word, and Excel.
  • Proficient use of artificial intelligence tools to support analysis, processes, and data-based decisions.
  • Fluent German and very good spoken and written English.
  • A hands-on approach, adaptability, willingness to learn, and strong interest in premium wellness and lifestyle products.

Responsibilities

  • Support the studio management and take responsibility for the team and operational processes involved in maintaining the studio space.
  • Perform high-quality wellness massages as part of daily operations.
  • Work closely with studio management to ensure smooth daily operations, including booking administration.
  • Introduce and monitor safety, hygiene, and quality standards, and maintain equipment and supplies; ensure service commitments are met and service targets achieved.
  • Serve as the first point of contact for guests and employees, handling questions and organization.
  • Contribute to process optimization and take responsibility for leading, training, and developing the team.
  • Create staff schedules and ensure efficient workforce planning in line with operational requirements.

Desired Qualifications

  • Experience in premium hospitality, spa, or cosmetology and familiarity with fast-paced daily operations.
  • Leadership experience.

About the Company

Soulhouse

On-demand wellness platform for in-home massage

Soulhouse operates an on-demand wellness booking platform in Germany, supplying certified massage therapists for private homes, offices, or Soulhouselocations. Clients customize bookings by choosing a therapist, massage style (more than 10 options), intensity, and add-ons like oils or music, with 60-minute sessions typically priced around €65–€69. Therapists are directly employed and undergo internal screening with at least three years of experience, ensuring consistent service quality, while a logistics-focused mobile team uses company cars to support at-home and on-site services. The company targets urban professionals, athletes, and wellness enthusiasts seeking convenient, high-quality care, and plans to expand from Hamburg and Berlin to nationwide Germany and eventually across Europe to become a leading provider of personalized, on-demand self-care and corporate wellness.

Company size
51-200
Company stage
Early VC
Total funding
$22M
Headquarters
Hamburg, Germany
Founded
2020

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