Senior Staff Full-Stack Engineer – Senior Director - Customer Resiliency

Senior Staff Full-stack Engineer – Customer Resiliency (Senior Director, IC) (Remote-Eligible)

As a Senior Staff Engineer (Senior Director level, Individual Contributor) at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Senior Staff Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while delivering strong technology solutions.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring engineers and actively recruiting to keep building our community.

Senior Staff Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other materials to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.

Customer Acquisitions, Resiliency & Growth Organization (CARGO) in Card Tech+ owns the technology that powers multiple key experiences in a Card customer’s journey at Capital One.

What You’ll Do:

• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
• Drive modernization of monolithic systems into microservice architectures and event-driven platforms
• Collaborate with senior engineering and architecture leaders to define long-term platform strategy and API standards
• Serve as a force-multiplier for the team, balancing deep, hands-on technical contribution and innovation with mentoring and elevating the skills of peers and junior engineers.
• Lead cross-divisional projects and impacts that promote technological best practices and enhancements

Basic Qualifications:

• Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
• At least 9 years of experience in all of the following:
  • Software engineering and solution architecture
  • Enterprise architecture and design patterns
  • Cloud computing (AWS, Microsoft Azure, Google Cloud)
  • Data architecture

Preferred Qualifications:

• Master’s Degree in Computer Science or Software Engineering
• 12+ years of experience in all of the following:
  • Software engineering and solution architecture
  • Enterprise architecture and design patterns
  • Web technologies (JavaScript, TypeScript and SPA frameworks)
  • Designing and building distributed HPC and ML systems 
  • Cloud computing (AWS, Microsoft Azure, Google Cloud)
  • Data architecture
• 12+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/TypeScript, Python, Rust, C#, Scala 
• 10+ years of experience with database and database management systems
• 12+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
• 10+ years of experience with cloud-based productivity tools or virtualization technologies
• 12+ years of experience with Networking protocols and integration with third party distributed systems
• 7+ years of experience mentoring senior engineers and driving professional development within technical teams
• 3+ years of experience leading cross-domain architectural reviews or establishing coding and design standards
• Expertise in the strategic application of agentic AI coding tools to solve systemic development challenges

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One is open to hiring a Remote Employee for this opportunity.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $286,200 - $326,700 for Sr. Staff Full-stack EngineerChicago, IL: $286,200 - $326,700 for Sr. Staff Full-stack EngineerMcLean, VA: $314,800 - $359,300 for Sr. Staff Full-stack EngineerNew York, NY: $343,400 - $392,000 for Sr. Staff Full-stack EngineerPlano, TX: $286,200 - $326,700 for Sr. Staff Full-stack EngineerRichmond, VA: $286,200 - $326,700 for Sr. Staff Full-stack EngineerSan Francisco, CA: $343,400 - $392,000 for Sr. Staff Full-stack Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).