M

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Night Chef de Rang - Room Service

Full-Time
€24k - €27.5k/yr
Mid
Milan, Metropolitan City of Milan, Italy
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • At least 2–3 years of previous experience in a similar role within luxury hotels, fine dining restaurants, or high-end hospitality environments.
  • Fluency in Italian and English.
  • Availability to work overnight shifts, weekends, and public holidays.
  • Strong communication and interpersonal skills.
  • A guest-oriented mindset and passion for luxury hospitality.
  • Ability to work independently while maintaining excellent teamwork.
  • Reliability, flexibility, and attention to detail.
  • Organizational and problem-solving abilities.
  • Professional appearance and impeccable service standards.
Responsibilities
  • Deliver food and drinks professionally in guest rooms.
  • Provide professional advice and customer care to guests.
  • Maintain excellent product and sales knowledge.
  • Deliver in-room dining orders promptly and within the quoted time.
  • Check each order for accuracy and completeness before delivery.
  • Assist with and prepare all VIP amenities.
  • Prepare orders and set up tables or trays in a timely manner, complying with quality and hygiene standards.
  • Clear the table after guest use or at the guest’s request.
  • Prepare the required mise en place and keep the Room Service area clean.
  • Record all transactions in the cash register system and carry out accurate cash accounting.
  • Ensure all products served are accounted for on the final bill before presenting it to the guest.
  • Comply with hygiene regulations and cleanliness requirements under HACCP guidelines.
Desired Qualifications
  • Additional languages are considered an advantage.

About the company

M

Mandarin Oriental Hotel Group

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Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company Size

10,001+

Company Stage

Acquired

Total Funding

$214.8M

Headquarters

Hong Kong

Founded

1963

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Simplify's Take

What believers are saying

  • 2025 revenue rose 15% to US$2.311 billion, with underlying profit up 12%.
  • 2026 pipeline includes 20 projects, plus openings in Dubai, Vienna, Madrid, and Puerto Rico.
  • Desaru Coast launched January 2026, extending Southeast Asia reach and branded residences.

What critics are saying

  • Boca Raton’s stalled Mandarin Oriental project hit Chapter 11 and foreclosure in 2025 and 2026.
  • Penn-Florida buyers won judgments in July 2026, pressuring deposits and brand credibility.
  • Miami’s original Mandarin Oriental closed in 2025, and One Island Drive replacement targets 2030.

What makes Mandarin Oriental Hotel Group unique

  • Jardine Matheson backing and capital-light management model distinguish Mandarin Oriental from owned-heavy rivals.
  • July 2026 investor day showed 44 operating hotels and 2025 NPS 72.
  • Luxury conversions in Paris, Amsterdam, and Desaru Coast prove brand pull and takeover capability.

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Benefits

  • Health Insurance
  • Wellness Program
  • 401(k) Retirement Plan
  • Flexible Work Hours
  • Professional Development Budget
  • Training Programs
  • Employee Discounts
  • Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

13%
Ohsem.me
Oct 15th, 2026
Mandarin Oriental unveils the Mayfair Countryside Edit.

Mandarin Oriental unveils the Mayfair Countryside Edit. 15/10/2026 A five-night journey between the refined energy of Mayfair and the timeless charm of the Cotswolds, threaded throughout with Mandarin Oriental's legendary service. October 15, 2026 - Mandarin Oriental Exceptional Home, Cirencester Estate, The Cotswolds Mandarin Oriental is delighted to unveil The Mayfair Countryside Edit, an exclusive new experience pairing a two-night stay at Mandarin Oriental Mayfair, London with a three-night retreat at Mandarin Oriental Exceptional Home, Cirencester Estate, in the heart of the Cotswolds. Conceived for those who wish to move seamlessly between the energy of the city and the serenity of the English countryside, the five-night journey unites two distinguished Mandarin Oriental settings, with private luxury transfers and legendary service ensuring a seamless experience from Mayfair to the Cotswolds. MAYFAIR ELEGANCE The journey begins in the heart of Mayfair at Mandarin Oriental Mayfair, a sleek boutique hotel where art, fashion and culture converge. Guests settle into a choice of residence for up to four guests or a Deluxe Suite for two guests per suite, with each morning beginning with a curated European breakfast. From there, the day is theirs to explore, whether discovering the city's cultural landmarks or indulging in world-class shopping, before returning to the hotel for a leisurely three-course lunch at Atrium restaurant, a dramatic dining room defined by a soaring triple-height skylight and a striking marble staircase. WELLNESS & TRANQUILLITY An urban utopia in the heart of the city, Mandarin Oriental Mayfair's Spa offers each guest a bespoke wellness journey, including the Seed to Skin Natural Time for You treatment. The experience is further enriched by an exclusive one-hour private yoga and Pilates session, hosted by Laura Dodd. THE COUNTRYSIDE RETREAT From Mayfair, guests continue by private luxury car transfer to the Cotswolds for a three-night stay at Mandarin Oriental Exceptional Home, Cirencester Estate, a Georgian-style manor set within a 600-acre estate of gardens, terraces and open countryside. Days unfold with picturesque countryside walks, toasted s'mores by the fire and traditional country pursuits, from archery to mini Land Rover adventures, before evenings settle into the privacy of the estate's private cinema. A bespoke dining experience, crafted by the private chef using the finest local ingredients, completes each day - a celebration of the season in the company of loved ones. "This experience is about more than staying in two exceptional settings; it is about creating a seamless journey for our guests, where every detail has been considered to enrich their time with us, from the heart of London to the Cotswolds," said Hemal Jain, General Manager, Mandarin Oriental Mayfair, London. "By bringing together the energy of Mayfair and the tranquillity of the Cotswolds, we have created an experience that allows guests to discover two very different sides of England, seamlessly connected by the thoughtful, personalised service of Mandarin Oriental," said Philip Leighton, Head of Mandarin Oriental Exceptional Homes. THE MAYFAIR COUNTRYSIDE EDIT INCLUDES * A two-night stay at Mandarin Oriental Mayfair, with the guest's choice of Residence (up to 4 guests) or Deluxe Suite (2 guests per suite) * A three-night stay at Mandarin Oriental Exceptional Home, Cirencester Estate * Luxury car transfer from Heathrow Airport to Mayfair * Luxury car transfers from Mayfair to the Cotswolds * Breakfast and a three-course lunch dining experience for four guests at Atrium Restaurant, Mandarin Oriental Mayfair (excluding beverages) * Wellness spa treatments per guest at Mandarin Oriental Mayfair: Seed to Skin Natural Time for You (1 hour) * A private one-hour yoga and Pilates class, hosted by Laura Dodd * A private dining experience at Mandarin Oriental Exceptional Home, Cirencester Estate, to celebrate the season with loved ones * Luxurious Mandarin Oriental amenities and daily housekeeping * A dedicated concierge team available 24/7, with additional bespoke services and experiences arranged upon request About Mandarin Oriental Mayfair, London Located in one of London's most prestigious neighbourhoods, Mandarin Oriental Mayfair offers a stylish base at the crossroads of art, fashion and culture. Within walking distance of Bond Street's luxury fashion houses, Savile Row's bespoke tailors, the boutique hotel features 50 exquisitely designed rooms and suites, along with a series of apartments. It is home to Atrium Restaurant presenting modern European cuisine and Hanover Bar, on the rooftop, which serves artisanal cocktails, light bites and breathtaking views over London, while The Spa at Mandarin Oriental provides tranquillity with holistic treatments, a 25-metre indoor swimming pool, vitality pools, and fitness facilities. The overall project, comprising Mandarin Oriental Mayfair and the 77 Residences at Mandarin Oriental, is developed and owned by Clivedale London. Media Gallery Release ID: 89206220 If you detect any issues, problems, or errors in this press release content, kindly contact [email protected] to notify Ohsem.me (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Ohsem.me will respond and rectify the situation in the next 8 hours. 02/07/2026 18/08/2014 13/05/2026 27/04/2026 17/04/2026 Discover more Agricultural Technology Consulting Tech gadget reviews Farm Management Software Blog 15/10/2026

Luxury Daily
Oct 15th, 2026
Mandarin Oriental, Globe-Trotter pack fan motif into luggage collection.

Mandarin Oriental, Globe-Trotter pack fan motif into luggage collection. October 15, 2026 Each case is lined with a reworked version of Mandarin Oriental's fan motif. Image credit: Mandarin Oriental Hong Kong-based hospitality group Mandarin Oriental is teaming with British luggage maker Globe-Trotter on a line of cases and travel accessories.

Luxury Travel Advisor
Oct 12th, 2026
Mandarin Oriental Exceptional Homes expands to 43 residences.

Mandarin Oriental Exceptional Homes expands to 43 residences. By Newsdesk Oct 12, 2026 10:00am Mandarin Oriental's private villa rental collection now stands at 43 homes in 18 destinations after its latest round of additions, most of them in the Mediterranean. Mandarin Oriental Exceptional Homes is entering the Croatian island of Lopud and Porto Heli, Greece, for the first time, along with Tuscany and Sardinia. This is the second major expansion this year for the luxe vacation home platform. Italy accounts for much of the growth. Florence gets two homes: Villa Petrucci, within the city, and Dimora Ghirlandaio, in the hills of Impruneta, with pietra serena and terracotta interiors and views that reach the Florentine skyline. Il Cellese, a stone house on a private Chianti estate, looks out over vineyards. In Sardinia, Villa Ada and Villa Marzia both sit directly on the beach. Puglia, already in the portfolio, picks up a pair of restored trulli, Trullo delle Dame and Trullo dei Pumi. Spain sees the largest single addition, with seven villas in Marbella. Some are in the gated enclave of La Zagaleta and others in Nueva Andalucía's Golf Valley, including frontline positions on Las Brisas Golf Club. The French Riviera lineup also grows. In Asia, the collection adds Tatvani, a private estate in Chiang Rai, Thailand, where teak villas are set among rice fields with mountain views. Every home in the program is individually and privately owned. Stays come with a dedicated concierge who builds itineraries, private chef service, and daily housekeeping. "As the portfolio evolves, our focus remains on purposeful growth; introducing new destinations that broaden our global reach while preserving the intimacy, discretion and exceptional service our guests expect. This next phase reflects both the strength of the collection and our ambition for its continued expansion," Philip Leighton, head of Mandarin Oriental Exceptional Homes, said in prepared remarks.

CPP LUXURY
Oct 9th, 2026
Mandarin Oriental Exceptional Homes adds 12 new homes in Croatia, Greece, Italy, spain, and Thailand.

Mandarin Oriental Exceptional Homes adds 12 new homes in Croatia, Greece, Italy, spain, and Thailand. Posted On October 9, 2026 CPP-LUXURY Mandarin Oriental 's curated collection of the world's finest private vacation homes announces a significant expansion, welcoming twelve homes to its global portfolio, now comprising 43 Exceptional Homes across 18 sought-after destinations. These additions mark an important milestone in the evolution of the collection, introducing Lopud, Porto Heli, Florence, Chianti, Sardinia and Marbella as entirely new locations, alongside further expansion in Puglia and the French Riviera. The expansion introduces Mandarin Oriental to Lopud, Croatia and Porto Heli, Greece for the first time. Florence joins the collection with Villa Petrucci and Dimora Ghirlandaio. Villa Petrucci is an elegant private retreat set within the historic Renaissance city, framing sweeping views across Florence. The villa combines cultural immersion with discreet luxury, with interiors completed following a five-year restoration led by acclaimed architect and designer Massimo Adario. Complementing this, Dimora Ghirlandaio is nestled in the rolling Tuscan hills of Impruneta, and offers an immersive blend of artistic heritage, original pietra serena and terracotta interiors, and panoramic views across Florence's iconic skyline and Chianti hills. Completing the collection in Tuscany, Il Cellese is set within a private Chianti estate, combining traditional stone architecture, vineyard views, and understated Italian elegance. The expansion also includes Villa Ada and Villa Marzia in Sardinia, rare beachfront properties with direct coastal access and uninterrupted sea views on one of the Mediterranean's most sought-after islands. In southern Italy, the portfolio further strengthens its presence in Puglia with the addition of two authentic trulli, Trullo delle Dame and Trullo dei Pumi. Each has been thoughtfully restored to honour the region's architectural heritage while delivering contemporary comfort and privacy. Marbella remains a key growth destination for the collection, marked by the introduction of seven new, design-led villas. Each property has been curated for its refined aesthetic and its expression of modern Andalusian living. Among the new additions are villas set in La Zagaleta and Nueva Andalucía's Golf Valley, including frontline positions overlooking the prestigious Las Brisas Golf Club. Expanding further into Asia, Tatvani in Chiang Rai introduces an entirely private estate set within the lush landscapes of northern Thailand, where a collection of teak-crafted villas is immersed in rice fields and mountain scenery, offering a deeply personalised retreat defined by nature, cultural immersion, and complete seclusion. Each Mandarin Oriental Exceptional Home is individually and privately owned and has been meticulously selected for its desirable location, design, and ability to deliver Mandarin Oriental's legendary service, including a dedicated concierge to curate tailored itineraries, a private chef service to craft bespoke menus, daily housekeeping, and luxurious amenities. This latest expansion reflects Mandarin Oriental Exceptional Homes' ambitious growth strategy, with continued focus on broadening its geographic reach while maintaining an uncompromising approach to quality and service for today's discerning traveller. As the portfolio evolves, its focus remains on purposeful growth; introducing new destinations that broaden its global reach while preserving the intimacy, discretion and exceptional service its guests expect. This next phase reflects both the strength of the collection and its ambition for its continued expansion. Philip Leighton, Head of Mandarin Oriental Exceptional Homes

Leading Hoteliers Network
Oct 6th, 2026
Mandarin Oriental marks groundbreaking of Mandarin Oriental, Miami hotel and residences.

Mandarin Oriental marks groundbreaking of Mandarin Oriental, Miami hotel and residences. 2 hours ago Mandarin Oriental honored the groundbreaking of Mandarin Oriental, Miami and The Residences at Mandarin Oriental, Miami, a significant milestone in the brand's return to one of the world's most dynamic luxury destinations. Held on Brickell Key, the ceremonial shovel-in-ground event brought together leadership from Mandarin Oriental, Swire Properties, project partners, and invited guests to celebrate the next phase of a landmark destination set to redefine luxury hospitality, residential living, and lifestyle experiences in Miami. The project builds on Mandarin Oriental's longstanding connection to the city while introducing a bold expression of the brand for the future. Central to the project is Mandarin Oriental's longstanding partnership with Swire Properties, continuing a shared history on Brickell Key. The development brings together this enduring partnership with globally renowned architecture practice KPF, whose two-tower design provides the architectural vision for the new destination. "Mandarin Oriental has undergone a significant transformation in recent years, growing our global portfolio while raising our ambitions for what we offer our guests," said Laurent Kleitman, Chief Executive of Mandarin Oriental. "We are creating hotels that are not only exceptional places to stay but destinations, bringing together outstanding dining, wellness, culture, and programming. The new development in Miami will embody that evolution, building on our longstanding connection to Brickell Key while introducing a new expression of our brand." For the groundbreaking, Mandarin Oriental brought together talent from across its global portfolio, creating a rare opportunity to experience in one evening the creativity, craftsmanship, and hospitality that distinguish the brand. The culinary journey included Pizza Omakase-inspired creations from Mandarin Oriental, Tokyo; Mediterranean flavors from Mandarin Oriental, Costa Navarino; signature desserts from Mandarin Oriental, Bangkok; and cocktails showcasing talent from Mandarin Oriental, Shenzhen and Mandarin Oriental, Vienna. The groundbreaking follows a strong market response to The Residences at Mandarin Oriental, Miami, developed by Swire Properties. Residential sales have surpassed $1.7 billion to date, including record-setting transactions and pricing. This demand underscores confidence in the project's long-term vision and reflects the continued appeal of hospitality-led residential living anchored by the Mandarin Oriental brand. "Breaking ground on The Residences at Mandarin Oriental, Miami marks another important milestone in Swire Properties' long-term vision for Brickell Key," said Tim Blackburn, Chief Executive of Swire Properties. "Our strong sales momentum reflects the project's differentiated value in South Florida's competitive luxury market - driven by its prime waterfront location, the development team's track record, the global brand recognition of Mandarin Oriental, and world-class design partners." Within Mandarin Oriental's expanding global portfolio, Miami will form part of a new generation of hotels, residences, and mixed-use destinations shaped by their locations and by a broader ambition for the guest experience. The openings of Mandarin Oriental, Mallorca, and Mandarin Oriental, Vienna in 2026, followed by Rome and Cortina in 2027, reflect this period of growth and the continued evolution of the Group's portfolio. Mandarin Oriental, Miami, and The Residences at Mandarin Oriental, Miami bring the Group's growing expertise in hospitality-led residential living to Brickell Key, combining world-class service, exceptional design, and curated lifestyle experiences within one destination. The project builds on a global portfolio of 16 Mandarin Oriental Residences in operation and a pipeline of 20 new residences set to open by 2031, including announced projects in Kanai, Riviera Maya, Grand Cayman, Puerto Rico, and West Palm Beach. In Miami, that experience supports a long-term commitment to creating a destination for residents and travelers alike... Continue reading (Members Only) - Unlock Advantages with a LHN Membership - Read more here Small tip to landing good senior-level hotel management positions in 2026 & 2027. Many of its members have remained with Leading Hoteliers since the inception of its job lead service nine years ago. They continue to renew their memberships, staying on board even after securing new positions, and for good reason. Daily, its editors dispatch bulletins detailing new job vacancies, projects, and industry shifts, including hotel launches, expansions, strategies, and market trends. Leading Hoteliers recognize that numerous long-standing, senior-level members utilize these bulletins as conversation starters, reaching out to hotel chains and potential employers, sometimes with unsolicited applications and messages. LHN endorses such proactive engagement. It's an excellent, informal method to gain early interest from prominent hotel groups and upcoming projects, indicating your interest and broadening your opportunities for intriguing interviews or discussions about potential roles, particularly at the upper echelons of management. Its editors also keep these proactive efforts in mind, shaping many bulletins to cover "new openings, new projects, and new market developments." While membership spots for 2026 are limited, it's not too late to renew.- Read more here LEADING HOTELIERS NETWORK / JOBLEAD-SERVICE