Smartsheet

Builds work management software for teams

Director – Engineering

Engineering LeadershipConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

At least 4 years of microservice web application development experience.
At least 10 years of combined system architecture experience across multiple languages and frameworks.
At least 3 years of experience managing software organizations with more than 25 people.
Experience with AWS tools including CloudFormation, CloudTrail, CloudWatch, Elastic Load Balancing, API Gateway, AWS Lambda, EC2, and Route 53.
Experience with NoSQL and relational databases, and object-store architectures across globally replicated cloud instances.
Experience partnering with product management on roadmap prioritization, pricing and packaging, and customer adoption.
Experience building autoscaling distributed systems.
A BS in Computer Science or equivalent industry experience.
Strong computer science fundamentals in API design, data structures, and algorithms.
Training and experience with Agile and Lean methodologies.
Legally eligible to work in India on an ongoing basis.
Fluency in English and the ability to communicate effectively.

Responsibilities

Build capabilities to empower large companies to transform their approach to work.
Guide teams responsible for the grid ecosystem, defining the evolution of data linking, synchronization, and grid infrastructure as a cohesive platform.
Ensure architectural decisions are coherent, prevent fragmentation, and challenge technical choices when appropriate.
Be accountable for the availability and performance of foundational services used by other teams; drive strong on-call health, incident response, and service-level agreement and service-level objective definition across services.
Manage cross-pillar and cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck.
Balance user-facing product features with infrastructure stability and operational health; clarify engineers' career growth paths and develop customer centricity and team identity.
Take responsibility for impact, service availability, and team effectiveness.
Help the team adopt AI for delivery and operations and leverage it in their ways of working.
Build learning organizations focused on continuous improvement and current practices.
Advocate for the culture and processes needed to maintain high-quality delivery using Agile, continuous delivery, and DevOps.
Evaluate, prototype, and introduce current tools and strategies to the team.
Coach and provide leadership in software best practices and automated test strategies, and work to reduce the cost of change for software services.
Communicate effectively in writing and speech with executives, customers, and engineers.
Build diverse teams and retain team members by keeping them engaged and motivated.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform.

You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices.
Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services.
You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck.
You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams.
You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams.
You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working.
You are passionate about continuous improvement and have built learning organizations that keep up with the state-of-the-art and set an example for your team.
You are an expert at agile, continuous delivery, DevOps and will advocate for the culture and processes required to maintain smooth high-quality delivery.
You can dive deep into technology and are on the forefront of the latest tools and strategies and help evaluate, prototype, and introduce them to our team.
Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software services.
You are articulate both in writing and when speaking to different audiences, including executives, customers and engineers. You are fluent in english and can communicate effectively.
You are a talent magnet that builds diverse teams and retains the best by keeping them engaged and motivated.

You Have:

4+ years microservice web application development.
10+ years of combined system architecture experience across multiple languages and frameworks.
3+ years experience managing software organizations with >25 people.
Experience with tools such as CloudFormation, CloudTrail, CloudWatch, Elastic Load Balancing, API Gateway, AWS Lambda, EC2, Route 53, etc.
Experience with NoSQL, Relational Databases, Object Store architectures across globally replicated cloud instances
Experience partnering with product management on roadmap prioritization, pricing/packaging, and customer adoption
Experience building autoscaling, distributed systems
BS in Computer Science or equivalent industry experience
Strong Computer Science fundamentals in API design, data structures, and algorithms.
Training and experience with Agile and Lean methodologies
Legally eligible to work in India on an ongoing basis
Fluency in English is required

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

Requirements at a Glance

Experience Level: Expert

Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.
Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.
An investment in your future - We help you plan for the dreams you're working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.
Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.
An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.
Continuous learning - We know that when you're growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.

About the Company

Smartsheet

Builds work management software for teams

Smartsheet builds cloud software for teams that plan projects, coordinate operations, and track work across an organization. Its spreadsheet-style workspaces combine task records with reports and dashboards, while teams switch between table, board, calendar, and project timeline views. Users collect information through forms, set rules for reminders and approvals, and connect their work to tools such as Microsoft Office, Google Workspace, and Slack without building a separate application. The company sells subscriptions with paid member seats and enterprise plans, plus optional products for more complex workflows. Smartsheet was founded in 2005 and is headquartered in Bellevue, Washington, United States.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 2005

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