Amelia

Enterprise AI platforms for digital agents

PMO Manager

Program ManagementConfirmed live in the last 24 hours

Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

At least 5 years of project management experience.
Demonstrated analytical, problem-solving, critical-thinking, and decision-making skills.
Strong organizational skills and the ability to work independently and multitask in a fast-paced environment.
Relationship-building skills to develop partnerships and drive results.
Ability to work effectively in a global operating environment.
Experience working across multiple business areas and/or functions to deliver results.
Experience managing a large project portfolio and resource planning.
Proficiency with Project Portfolio Management (PPM), Microsoft Project, Excel, Word, and PowerPoint.
Knowledge of the ITIL framework.

Responsibilities

Interact with business and IT stakeholders across functional units to drive organizational data strategy by aligning program milestones.
Understand and monitor total portfolio (Book of Work) financials and resource allocation.
Develop project life-cycle processes and metrics to ensure quality project delivery.
Develop demand management processes.
Develop project billing methodology and client allocation.
Facilitate the development and maintenance of project business cases and forecasts.
Assess and direct resource management best practices and methodology.
Provide action plans to mitigate risk and help implement them when applicable.
Report and analyze overall project portfolio health in terms of delivery, financials, and risks.
Provide senior management with portfolio key messages and metrics.
Develop standards for internal client portfolio, program, and project reporting.

Job Description

Responsibilities:

Interact with many business and IT stakeholders from different functional units in driving the data strategy for the organization by aligning program milestones.
Understand and monitor total portfolio (Book of Work) financials and resource allocation
Develop Project Life Cycle process & metrics to ensure quality of project delivery
Develop Demand management process
Develop Project billing methodology and client allocation
Facilitate development and maintenance of project business cases and forecasts
Access and direct resource management best practice and methodology
Provide action plans to mitigate risk and help implement them, when applicable
Report and Analyze overall project portfolio health in terms of delivery, financials, risks.
Provide senior management portfolio key messages and metrics
Develop standards for internal client portfolio/program/project reporting

Qualifications

5+ years of project management experience
Analytical skills, problem solving, good critical thinking and decision-making skills
Excellent organizational skills; ability to work independently and multitask in a fast-paced environment
Relationship building skills - develop partnerships to drive results
Ability to be effective in a global operating environment
Experience working across multiple business areas and/ or functions to deliver results
Experience in managing large portfolio of projects and resource planning
Excellent skills with Project Portfolio Management(PPM), Microsoft Project, Excel, Word, PowerPoint
ITIL Framework knowledge

Additional Information

Benefits

• Competitive Base Salary

• Medical Insurance, Dental Insurance and Vision Care

• Life Insurance

• Short Term and Long Term Disability Insurance

• 401(k) Plan

• Flexible Spending Accounts: Health Care, Dependent Care, Transit

• Paid Time Off Bank

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size: 201-500
Company stage: Acquired
Total funding: $175M
Headquarters: New York City, New York
Founded: 1998

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