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Fanatics

China-based licensed sports merchandise retailer

Senior Software Engineer - Operations

Backend EngineeringUpdated on Nov 14
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • At least 6 years of professional software engineering experience.
  • Strong experience designing scalable distributed systems and backend platforms.
  • Expertise in Python, Java, Kotlin, or Go.
  • Strong experience with AWS cloud-native architectures and services.
  • Experience with event-driven systems and service integrations.
  • Strong communication and stakeholder management skills.

Responsibilities

  • Lead the design and implementation of scalable operational platforms and backend services.
  • Architect systems supporting customer operations, fraud detection workflows, dispute management, payment operations, and trust tooling.
  • Drive technical initiatives that improve automation, operational efficiency, reliability, and scalability.
  • Collaborate with Product, Data, CX Operations, Compliance, and Finance stakeholders to define technical solutions.
  • Improve system observability, resiliency, monitoring, and operational readiness.
  • Lead technical investigations, root-cause analysis, and incident response efforts.
  • Mentor engineers through code reviews, design reviews, and technical coaching.
  • Drive engineering standards, development processes, and technical best practices.
  • Design and implement complex backend systems, influence architectural direction through hands-on technical leadership, and deliver scalable, maintainable production code.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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