V

VideaHealth

AI-powered dental diagnostics for DSOs

Vice President Customer Success

Full-Time
$220k - $260k/yr+ Equity
Expert
Boston, MA, USA+1 moreMore locations: New York, NY, USA
Hybrid
Sales & Account ManagementAccount Management

About the job

Responsibilities
  • Oversee executive relationships and commercial outcomes for all Videa customers.
  • Set and execute account strategies for DSO partners, adapting Videa’s internal operating model to serve customers.
  • Improve and manage complex installation processes, maintain set timelines, and ensure new accounts are onboarded within contractual agreements.
  • Provide team oversight and leadership sponsorship for Videa’s executive QBRs, including development of ROI analysis.
  • Mentor the team in navigating complex stakeholder environments across clinical, operational, and IT leadership.
  • Convert pilots into scaled deployments, build a repeatable implementation motion that hits key performance indicators, onboard and train new customers, and unlock cross-sell opportunities across Videa’s AI platform.
  • Design pilot frameworks that demonstrate financial and clinical value, and turn at-risk pilots into successful deployments.
  • Conduct onboarding, technical training, and adoption training in a timely manner.
  • Partner with Product to shape the roadmap and product packaging based on customer insights.
  • Support Sales and Marketing by providing deal support and preparing customers for referenceability.
  • Act as the primary source of internal visibility into strategic accounts for the leadership team and the broader Videa team.

About the company

VideaHealth develops AI-powered tools for dental care that help dental service organizations (DSOs) and clinicians improve diagnostic accuracy and patient transparency. The product integrates with existing dental practices and is offered on a subscription or licensing basis, with demos to showcase performance for potential clients. By analyzing dental images and data, the AI assists with more accurate diagnoses, aiming to elevate treatment outcomes and patient trust. Unlike competitors that may focus on generic tech, VideaHealth emphasizes collaboration with DSOs and clinicians to deliver practice-ready solutions that fit into real-world workflows. The company’s goal is to raise the standard of dental care by making diagnostics clearer and more reliable, ultimately improving patient satisfaction and outcomes.

Company Size

51-200

Company Stage

Series B

Total Funding

$66.5M

Headquarters

Boston, Massachusetts

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • Aspen Dental completed a six-week companywide rollout on February 10, 2026.
  • Great Expressions deployed Videa across 210 practices in two weeks on February 24, 2026.
  • Specialty Dental Brands reached 80% provider adoption in 15 days during pilot.

What critics are saying

  • Overjet's patent, trademark, and copyright lawsuit against Videa continues in Massachusetts.
  • Broad availability for Ambient Intelligence waits until end of 2026.
  • Aspen, GEDC, and SDB create concentrated renewal leverage in 2027.

What makes VideaHealth unique

  • FDA-cleared diagnostics span caries, perio, pediatrics, and panoramic X-rays, spanning ages 3–21.
  • By April 2026, Videa served 90,000 clinicians across 60-plus DSOs.
  • Ambient Intelligence adds conversational analytics to imaging, documentation, and revenue workflows.

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Benefits

  • Fast paced and collaborative work culture in which you can gain experience, grow your technical skills and work on a wide variety of challenges over your time with us
  • A team led by a VP of Engineering who spent the first half of his career as an engineer who understands what engineers need to thrive and whose mission is for Videa to be the best team you'll ever join.
  • Competitive pay and equity.
  • Agile organization where being senior translates to being a mentor and role model for others. We lead by example.
  • Technical challenges on the leading edge of innovation where software and machine learning

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

0%
Financial Post
Oct 19th, 2026
Videa and ClearDent partner to bring Embedded AI imaging to Canadian dental practices.

Videa and ClearDent partner to bring Embedded AI imaging to Canadian dental practices. Business Wire Published Oct 19, 2026 Videa integrates directly into the ClearDent clinical workflow through the ClearDent API and Embedded Experience. BOSTON & BURNABY, British Columbia - Videa, the most adopted dental AI platform, and ClearDent today announced a new integration and partnership that will bring Videa's AI-powered dental imaging capabilities directly into ClearDent, giving Canadian dental professionals access to AI-assisted radiographic insights within the software they already use to manage patient care. Story continues below This advertisement has not loaded yet, but your article continues below. Videa is the first AI imaging partner to launch through ClearDent's Embedded Experience, a new integration framework that connects leading dental AI technologies directly to the ClearDent platform. Radiographic images captured by ClearDent can be automatically and securely analyzed by Videa, with AI-assisted findings accessible in ClearDent Imaging, enabling efficient clinical workflow, minimal disruption, and rapid adoption. Top Stories Interested in more newsletters? Browse here. For dentists and their teams, that means AI insights are available where they are most useful: alongside the patient's radiographs and treatment information, without needing to manually locate records or images in disparate systems. Videa's visual findings also help clinicians more clearly walk patients through findings and recommended care, supporting greater patient understanding and acceptance. "Clinicians derive real value from AI when it fits naturally into the ways they already work," said Florian Hillen, Founder and CEO of Videa. "By integrating Videa directly into ClearDent, we can deliver AI-powered insights to dentists at the moment they are reviewing an image, discussing findings with a patient, and making clinical decisions. We're excited to make this experience available to more practices across Canada." The partnership also reflects ClearDent's broader approach to AI: giving practices access to innovative technologies while keeping the practice management platform at the center of the workflow. "We don't believe dental practices should have to choose between innovation and simplicity," said Karl Schmidt, Executive Vice President of Business Development at ClearDent. "Our strategy is to make ClearDent a connected platform where leading technologies can become part of the workflows dental teams already know and trust. Videa is the first AI imaging partner to deliver that experience, and it represents an important step in how we are building the future of the ClearDent platform." Videa's software has received FDA clearance for a broad range of dental AI indications, including use with pediatric patients as young as three, and the company has previously received a Health Canada license for its caries detection capability. According to Videa, approximately 90,000 clinicians use its technology, including eight of the ten largest dental groups in North America. Videa is joining the ClearDent API Developer Program, which enables approved technology partners to build integrated solutions through the ClearDent API. The program is part of ClearDent's ongoing investment in an ecosystem that allows dental practices to connect the technologies they need without creating fragmented workflows. Story continues below ClearDent and Videa will support the Canadian launch with educational programming, webinars, demonstrations, and industry events. About Videa Videa is transforming dentistry with AI-powered solutions that reduce complexity across the dental workflow and help practices elevate care standards, improve productivity, and drive real business value. Videa, a complete Dental AI platform, supports every aspect of dental care, from diagnostics and workflows to analytics and revenue optimization. Used by over 90,000 clinicians across more than 60 leading DSOs, Videa's FDA-cleared AI analyzes over 500 million X-rays annually, delivering trusted insights that power consistent, high-quality care. Headquartered in Boston and backed by leading investors, Videa is advancing the future of dental care through responsible and real-world AI. Learn more at videa.ai and follow us on LinkedIn. About ClearDent ClearDent is a Canadian dental practice management platform trusted by practices nationwide since 2002. The platform integrates scheduling, charting, treatment planning, billing, imaging, and patient engagement into a unified, secure system built specifically for Canadian regulatory and privacy standards. ClearDent empowers dental teams to operate efficiently while delivering an exceptional patient experience. Visit www.cleardent.com. View source version on businesswire.com: Media Contacts Cecilia Diaz anthonyBarnum Public Relations ClearDent: Robin Jones This advertisement has not loaded yet.

Business Wire
Sep 15th, 2026
VideaHealth Raises $20 Million to Expand AI in the Dentist’s Chair for Millions of Patients

VideaHealth, the leading dental diagnostic AI solution, today announced $20 million in Series A financing led by Spark Capital. Existing investors Zetta Vent...

Dentistry Today
Aug 11th, 2026
Videa ranks among America's fastest-growing companies.

Videa ranks among America's fastest-growing companies. * August 11, 2026 * 2 minutes read * 8 hours ago Recognition follows a year of platform expansion, new ambient AI capabilities, and growing adoption across DSOs and private practices Videa, the most adopted dental AI platform, today announced it has been ranked No. 75 on the Inc. 5000 list, the annual ranking of the fastest-growing private companies in America. The recognition marks Videa's second consecutive year among the top 2% of all companies honored. Videa's growth reflects the company's expanding role across the dental industry. Over the past year, the company broadened its platform with the introduction of AutoVerify for insurance eligibility verification, Voice, which captures chairside conversations and perio findings and turns them into chart-ready documentation, and Ambient Intelligence, which surfaces key insights from those patient-provider interactions. The company also continued to grow its presence across leading dental organizations, including 123D, Emergency Dental, and Specialty Dental Brands. Videa has also advanced its support for independent practices, bringing capabilities developed for complex dental organizations to teams across a wider range of practice sizes. Together, these developments reflect Videa's broader vision of AI as an operating layer for dental practices, bringing diagnostics, documentation, patient communication, practice insights, insurance verification, and claims support together within a single platform. By connecting these critical workflows, Videa helps practices of all sizes move faster, reduce errors, and spend more time focused on patients. "A second consecutive top 100 placement is a meaningful milestone for Videa and a credit to the team behind our growth," said Florian Hillen, founder and CEO of Videa. "It reflects a bigger shift in dentistry: AI is becoming core infrastructure for how practices operate, and the breadth of our platform gives Videa the unique opportunity to lead that transition." This year's Inc. 5000 recognizes a new class of companies redefining what growth looks like. From AI and advanced manufacturing to healthcare, consumer products, and professional services, these businesses are expanding their impact, creating jobs, and proving that entrepreneurial ambition continues to fuel the U.S. economy. Among the 5,000 companies on the list, the median three-year revenue growth rate was 130%, and those companies have collectively added more than 627,208 jobs to the U.S. economy over the past three years. Inc. will celebrate the honorees at the 2026 Inc. 5000 Conference & Gala, taking place October 14-16 in Dallas, Texas, and the top 500 will be listed in the Fall issue of Inc. Magazine. For the full Inc. 5000 list, honoree company profiles, and a searchable database by industry and location, please visit: www.inc.com/inc5000. About Videa Videa is transforming dentistry with AI-powered solutions that reduce complexity across the dental workflow and help practices elevate care standards, improve productivity, and drive real business value. Videa, a complete Dental AI platform, supports every aspect of dental care, from diagnostics and workflows to analytics and revenue optimization. Used by over 90,000 clinicians across more than 100 leading DSOs, Videa's FDA-cleared AI analyzes over 50 million patients annually, delivering trusted insights that power consistent, high-quality care. Headquartered in Boston and backed by leading investors, Videa is advancing the future of dental care through responsible and real-world AI. Learn more at videa.ai.

Business Wire
Aug 11th, 2026
Videa achieves top 100 ranking on Inc. 5000 list for second consecutive year.

Videa achieves top 100 ranking on Inc. 5000 list for second consecutive year. Recognition follows a year of platform expansion, new ambient AI capabilities and growing adoption across DSOs and private practices BOSTON-(BUSINESS WIRE)-Videa, the most adopted dental AI platform, today announced it has been ranked No. 75 on the Inc. 5000 list, the annual ranking of the fastest-growing private companies in America. The recognition marks Videa's second consecutive year among the top 2% of all companies honored. Videa's growth reflects the company's expanding role across the dental industry. Over the past year, the company broadened its platform with the introduction of AutoVerify for insurance eligibility verification, Voice, which captures chairside conversations and perio findings and turns them into chart-ready documentation and Ambient Intelligence, which surfaces key insights from those patient-provider interactions. The company also continued to grow its presence across leading dental organizations, including 123D, Emergency Dental and Specialty Dental Brands. Videa has also advanced its support for independent practices, bringing capabilities developed for complex dental organizations to teams across a wider range of practice sizes. Together, these developments reflect Videa's broader vision of AI as an operating layer for the dental practices, bringing diagnostics, documentation, patient communication, practice insights, insurance verification, and claims support together within a single platform. By connecting these critical workflows, Videa helps practices of all sizes to move faster, reduce errors, and spend more time focused on patients. "A second consecutive top 100 placement is a meaningful milestone for Videa and a credit to the team behind our growth," said Florian Hillen, founder and CEO of Videa. "It reflects a bigger shift in dentistry: AI is becoming core infrastructure for how practices operate, and the breadth of our platform gives Videa the unique opportunity to lead that transition." This year's Inc. 5000 recognizes a new class of companies redefining what growth looks like. From AI and advanced manufacturing to healthcare, consumer products, and professional services, these businesses are expanding their impact, creating jobs and proving that entrepreneurial ambition continues to fuel the U.S. economy. Among the 5,000 companies on the list, the median three-year revenue growth rate was 130%, and those companies have collectively added more than 627,208 jobs to the U.S. economy over the past three years. Inc. will celebrate the honorees at the 2026 Inc. 5000 Conference & Gala, taking place October 14-16 in Dallas, Texas and the top 500 will be listed in the Fall issue of Inc. Magazine. For the full Inc. 5000 list, honoree company profiles, and a searchable database by industry and location, please visit: www.inc.com/inc5000. About Videa Videa is transforming dentistry with AI-powered solutions that reduce complexity across the dental workflow and help practices elevate care standards, improve productivity, and drive real business value. Videa, a complete Dental AI platform, supports every aspect of dental care, from diagnostics and workflows to analytics and revenue optimization. Used by over 90,000 clinicians across more than 100 leading DSOs, Videa's FDA-cleared AI analyzes over 50 million patients annually, delivering trusted insights that power consistent, high-quality care. Headquartered in Boston and backed by leading investors, Videa is advancing the future of dental care through responsible and real-world AI. Learn more at videa.ai and follow us on LinkedIn. More News From Videa BOSTON-( BUSINESS WIRE )-Videa, the most adopted dental AI platform, today announced that Specialty Dental Brands (SDB) has selected Videa as its dental AI platform. The partnership marks one of the first large-scale AI deployments focused on pediatric dental care, designed to enhance parent education, improve provider communication, and support more coordinated specialty care across SDB's growing network."Our providers are constantly balancing clinical efficiency with the need to create thought... BOSTON-( BUSINESS WIRE )-Videa, the most adopted dental AI platform, today announced Ambient Intelligence, a new category of conversational intelligence designed to help practices learn from patient-provider exchanges during care. Built on Videa's broader AI platform spanning imaging, clinical workflows, and voice solutions, Ambient Intelligence transforms conversations into actionable insights that improve care quality, practice performance, and operational efficiency. Ambient Intelligence is... BOSTON-( BUSINESS WIRE )-VideaHealth, the leading dental AI platform, today announced its rebrand to Videa and the expansion of its award-winning AI platform to private dental practices. Trusted by 90,000 clinicians in North America and 8 of the 10 largest dental service organizations, the new brand and vision reflect the company's mission to reduce daily complexity, support diagnostics and patient education, and give clinicians across all practices more time for patient connection and care. "A... Videa. Release Versions

Dentistry Today
Jul 14th, 2026
Videa partnership advances pediatric dental AI adoption.

Videa partnership advances pediatric dental AI adoption. * July 14, 2026 * 3 minutes read * 2 hours ago Roll-out supports parent education, provider communication, and coordinated specialty care at scale Videa, the most adopted dental AI platform, today announced that Specialty Dental Brands (SDB) has selected Videa as its dental AI platform. The partnership marks one of the first large-scale AI deployments focused on pediatric dental care, designed to enhance parent education, improve provider communication, and support more coordinated specialty care across SDB's growing network. "Our providers are constantly balancing clinical efficiency with the need to create thoughtful, reassuring experiences for children and families," said Dr. Burg, Chief Dental Officer of SDB. "Videa helps support that balance by giving our teams tools that fit naturally into the way pediatric dentistry is practiced, helping clinicians work more consistently, guide treatment conversations more effectively, and stay focused on delivering high-quality care." Pediatric dentistry brings a distinct set of clinical and communication demands. In addition to diagnosing and planning treatment, providers also must guide parents in understanding findings, build trust in next steps, and navigate referrals across specialties such as orthodontics and oral surgery. Through this partnership, SDB is expanding the use of AI-supported workflows and deploying Videa's Clinical Assist, Daily Dashboard, and Insights solutions across its network after strong provider adoption during the pilot phase. Results of the pilot phase included four out of five practices reaching 80% provider adoption within just 15 days of launch, with results supporting more comprehensive care discussions, improved patient retention, and stronger coordination across specialty referral pathways. Early feedback from SDB pilot locations also pointed to the value of Videa's visual patient education capabilities in pediatric settings. Practice teams reported that parents responded positively to being able to view findings directly within imaging workflows, helping make care discussions more visual and accessible. "Pediatric care requires a high degree of coordination, clarity, and trust across every interaction with families," said Florian Hillen, founder and CEO of Videa. "Specialty Dental Brands understands that technology should support those conversations, not complicate them. We're proud to partner with an organization that is embracing AI in a way that helps providers deliver more comprehensive care while creating a better experience for both patients and parents." SDB joins a growing group of dental organizations using Videa to support more connected care delivery across complex specialty environments. As adoption of AI in pediatric dentistry continues to expand, the partnership reflects Videa's growing momentum in helping providers strengthen patient communication, improve care coordination, and support more consistent clinical experiences across large practice networks. About Videa Videa is transforming dentistry with AI-powered solutions that reduce complexity across the dental workflow and help practices elevate care standards, improve productivity, and drive real business value. Videa, a complete dental AI platform, supports every aspect of dental care, from diagnostics and workflows to analytics and revenue optimization. Used by more than 90,000 clinicians across more than 60 leading DSOs, Videa's FDA-cleared AI analyzes more than 500 million X-rays annually, delivering trusted insights that power consistent, high-quality care. Headquartered in Boston and backed by leading investors, Videa is advancing the future of dental care through responsible, real-world AI. Learn more at videa.ai. Specialty Dental Brands (SDB) is a specialty-focused dental support organization based in Nashville that is dedicated to serving affiliated orthodontists, pediatric dentists, and oral surgeons across the country, with an emphasis on youth patient care. SDB is a hybrid support organization that combines the best of private practice with the strengths of professional business management. SDB's supported doctors maintain 100% clinical autonomy while SDB provides invaluable business support services so that clinical teams are fully able to focus on patient care. To learn more, visit https://specialtydentalbrands.com.