T

TSC

Global CX agency building customer journeys

Electronics Rework Technician

Full-Time
No salary listed
Junior
Huntsville, AL, USA
In Person
Manufacturing & Production OperationsProduct Assembly

About the job

Requirements
  • High school diploma or equivalent and at least 2 years of relevant experience.
  • Proven experience as an electronics technician, preferably in rework or repair.
  • Proficiency in through-hole and surface-mount soldering techniques.
  • Familiarity with electronic testing equipment, including multimeters, oscilloscopes, and function generators.
  • Strong understanding of electronic components, printed circuit board layouts, and schematic diagrams.
  • Ability to interpret engineering drawings and technical documentation.
  • Excellent hand-eye coordination and fine motor skills for precise component manipulation.
  • Attention to detail and commitment to producing high-quality work.
  • Strong problem-solving skills and ability to troubleshoot technical issues independently.
  • Effective communication skills and ability to work collaboratively in a team environment.
  • Currently or previously held IPC-610, J-STD, IPC-7711/7721, or IPC-620 certifications applied in the electronics industry.
  • Ability to frequently stand, walk, and use hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
Responsibilities
  • Perform basic and intricate electronic and electromechanical assembly on prototype and production hardware according to company workmanship standards and military or client specifications.
  • Assist in developing and wiring engineering models and developing assembly methods and wire lists.
  • Use hand or power tools to trim, shim, cut, and adjust components to fit and align them properly.
  • May assist in instructing and training lower-level assemblers.
  • Read and interpret wiring lists and assembly drawings, and work to work orders using visual aids, engineering change notices, and schematics.
  • May rework test failures according to standard repair procedures and set up and operate automatic prepping, loading, and insertion equipment.
  • Inspect electronic assemblies and components to identify defects or issues.
  • Use soldering irons, hot-air rework stations, and other tools to remove and replace defective components.
  • Perform rework and modifications on printed circuit boards and assemblies according to engineering instructions and specifications.
  • Ensure compliance with quality standards and IPC-A-610 criteria for soldering and assembly.
  • Perform visual inspections and use magnification equipment to verify solder-joint and component-placement quality.
  • Troubleshoot electronic assemblies to identify failure root causes and implement corrective actions.
  • Document rework activities, including component replacements, modifications, and test results.
  • Collaborate with engineers and production personnel to resolve technical issues and improve manufacturing processes.
  • Maintain cleanliness and organization of the work area and equipment.
  • Follow safety protocols and guidelines to prevent accidents and maintain a safe working environment.
Desired Qualifications
  • Additional technical education or certification in electronics is preferred.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement