Bilingual Support Officer - Rohingya

Job Description

We are seeking a casual Rohingya speaking Bilingual Support Officer available in the mornings to join our team. In this role, you will provide high-quality bilingual assistance to support learners from diverse linguistic backgrounds to engage effectively in their language, literacy, and numeracy training. You will work closely with Trainers to facilitate communication, clarify learning content, and support students in achieving their educational, vocational, and personal goals.

This hands-on role involves supporting classroom delivery, assisting with learner understanding, and contributing to accurate documentation in line with government contract requirements and national standards. The role requires the successful candidate to work across any of the 4 AMEP NSF sites located in Sydney, NSW, demonstrating flexibility and adaptability to meet operational needs.

Qualifications

Essential: 

 • Bilingual skills

 • Demonstrated face-to-face, phone and email customer service experience 

 • Demonstrated high level of interpersonal, written, and verbal communication skills

 • Good administrative skills and attention to detail

 • Ability to remain calm under pressure 

 • Ability to remain focused and manage priorities in the face of competing demands 

 • Demonstrated awareness of a range of cultural perspectives and sensitive approaches relevant to our clients

 • Experience in working as part of a team 

Desirable: 

 • Knowledge of programs and contracts 

 • Previous experience in the education industry

Additional Information

At Navitas Skilled Futures our employee perks and benefits include: 

• A fun and supportive team environment
• Career progression and development pathways
• Collegial and collaborative environment with the aim of academic excellence
• Mobility within the organisation and locations
• Health & well-being packages including free counselling and well-being specialist support for employees and family members
• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
• Access to LinkedIn Learning and professional development opportunities
• Salary packaging and novated leasing

Diversity Equity and Inclusion:
Navitas Skilled futures, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive. 

Join our team and work committed to achieving the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.

How to Apply: 

• Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)
• Applications close on 8th September 2026 at 5:00 pm, however we reserve the right to interview and appoint prior to the closing date, so early applications are encouraged.

Like to find out more?  For a confidential discussion please contact: Maya Kaszynski, Academic Coordinator on [email protected].