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HealthPartners

Integrated health system and health plans

Dental Receptionist

Full-Time
$23.34 - $28.21/hr+ Shift differential + Bonus
Entry, Junior, Mid
Blaine, MN, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or GED is required.
  • Graduate from a formal training program in medical reception, an equivalent program, or a customer service program, or meet one of the listed experience alternatives.
  • Have two years of experience as a medical or dental receptionist, or in medical/dental insurance processing; alternatively, have two years of customer service experience.
  • Have one year of experience using data lookup and data entry functions on a PC-based computer system.
  • Have one year of customer service experience by telephone or in person within the last five years.
  • Demonstrate the ability to organize work under pressure and handle multiple priorities and interruptions.
  • Have excellent oral and written communication skills.
  • Proficiency in English is required; proficiency in other languages may be required.
  • Be able to sit or stand for prolonged periods and have at least limited mobility; have adequate speech, vision, hearing, handwriting, and manual dexterity for the listed duties.
  • Use a telephone and computer terminal.
Responsibilities
  • Interact positively and professionally with patients and other customer contacts in person and by telephone.
  • Understand clinic operations, company policies, and procedures to provide and obtain information accurately and completely.
  • Take messages requiring follow-up and relay them to the appropriate people.
  • Follow company patient-service expectations and standards.
  • Schedule patient appointments using established principles and protocols to maintain productive, efficient provider schedules, accommodating treatment duration and visits involving multiple providers.
  • Use sound judgment within provider guidance to determine urgency and schedule appointments; seek assistance from care staff when needed.
  • Contact patients who may be available on short notice to fill open provider schedule time and confirm future appointments.
  • Coordinate treatment scheduling with staff or contracted specialty providers according to the general dentist’s guidance; notify patients of copayments, transfer appropriate information to referral providers, and provide necessary information to patients.
  • Review patient records before appointments to ensure required information is available and up to date, including insurance information; obtain updates from patients as needed and ensure coverage is set up in the dental practice system.
  • Communicate charges for future scheduled treatment to patients unless special payment arrangements are established.
  • Establish payment plans for treatment plans and charges that are not complex.
  • Collect copayments or charges for non-covered services at the point of service according to established payment guidelines, and record charges and payments received.
  • Reconcile personal charge, payment, and account-adjustment activities.
  • Interact with coworkers courteously and respectfully, and participate in work-unit idea sharing, concerns, and problem solving to improve effectiveness.
  • Assist coworkers with tasks within the receptionist position’s scope to balance workloads and support smooth work-unit operations.
  • Perform duties of other dental clerical positions as backup when necessary.
  • Collect data, track information, and prepare reports as required.
  • Perform other duties assigned by clinic management that are consistent with the position’s skills and responsibilities and meet patient needs.
Desired Qualifications
  • Experience working in a dental clinic.

About the company

HealthPartners is an integrated nonprofit health care organization that combines medical and dental care with health plan financing and administration. It runs a large multi-specialty physician group and administers health plans for millions of members. The company differentiates itself through its nonprofit, member-governed structure, large in-house physician network, and coordinated delivery under one umbrella. Its goal is to improve member and community health by providing affordable, accessible, and comprehensive care and coverage.

Company Size

5,001-10,000

Company Stage

Debt Financing

Total Funding

$116M

Headquarters

Bloomington, Minnesota

Founded

1957

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Simplify Jobs

Simplify's Take

What believers are saying

  • The September 29, 2026 Essentia combination expands bargaining power against payers and suppliers.
  • The September 14, 2026 CGM program deepens chronic-care engagement and supports underserved rural members.
  • New Como Clinic construction and CareConnect HQ broaden access, capacity, and employer sales.

What critics are saying

  • Minnesota Attorney General Keith Ellison's antitrust review can block the Essentia merger before January 2027.
  • Integration across 45,000 employees invites operational disruption, labor friction, and brand confusion.
  • If medical and pharmacy costs outpace revenue, HealthPartners' nonprofit margin turns structurally negative.

What makes HealthPartners unique

  • HealthPartners combines insurance, hospitals, clinics, and research under one 1957-born nonprofit model.
  • Andrea Walsh leads a 2027 HealthPartners-Essentia platform with 22 hospitals and 135 clinics.
  • HealthPartners' International Diabetes Center and 80,000-person myGenetics program create deep clinical-data moats.

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Benefits

  • Health Insurance
  • Dental Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Life Insurance
  • Disability Insurance
  • Professional Development Budget

Growth & Insights and Company News

6 month growth

6%

1 year growth

7%

2 year growth

7%
HealthPartners
Oct 8th, 2026
HealthPartners honored by AMA for commitment to physician well-being

HealthPartners honored by AMA for commitment to physician well-being. Organization gains silver status from the American Medical Association's Joy in Medicine program October 8, 2026 BLOOMINGTON, Minn. - HealthPartners announced today it has earned silver-level recognition in 2026 from the American Medical Association (AMA) as a Joy in Medicine(R) organization . The prestigious recognition from the country's leading physician association honors health systems, hospitals, and medical groups that prioritize proven methods to reduce burnout and enhance the professional fulfillment of doctors that comes from patient care. Organizations that meet the rigorous criteria of the Joy in Medicine Health System Recognition Program are leaders in the national effort to transform health care work systems and address the root causes of burnout among care teams. At HealthPartners, a dedicated clinician well-being team created a process that connects clinicians to leaders across the organization and resources such as clinician town halls, surveys and how to effectively use survey results. The changes elevate clinicians' voices in decision making, foster a culture of community and offer support at each stage of their careers. "One of the most important things we can do for clinician well-being is listen to the people providing care," said Mark Sannes, MD, HealthPartners chief medical officer. "We've been creating more opportunities for clinicians to share their perspectives, connect with leaders and help shape the decisions that affect their work. We're also working to strengthen community and make sure clinicians have support throughout their careers." Burnout rates continue to decline, yet U.S. physicians remain at higher risk for burnout relative to other U.S. workers . Systemic drivers such as administrative burden, staffing shortages and stigma around mental health contribute to the day-to-day stressors physicians face. Continued efforts are essential to ensure doctors receive the support they need to thrive and achieve national health goals. "Moving from bronze to silver reflects the progress we've made by listening to clinicians and making meaningful changes to the practice environment," said Natalia Dorf Biderman, MD, HealthPartners associate senior medical director of clinician well-being. "Clinician well-being is not a siloed program in our organization. It's the foundation for retention and workforce sustainability, and it comes to life when physicians help shape decisions, feel supported by the organization and find meaning in their work." Since its inception in 2019, the AMA Joy in Medicine Health System Recognition Program has recognized more than 250 organizations across the country. Recognition levels are valid for two years. This year, a total of 92 health organizations nationwide earned recognition with documented efforts to reduce system-level drivers of work-related burnout and demonstrated competencies in commitment, assessment, leadership, efficiency of practice environment, teamwork and support. "Supporting physician well-being helps create better care for everyone," said AMA President Willie Underwood III, MD. "The AMA is proud to honor these leaders for their commitment to physician well-being and healthier communities." About HealthPartners HealthPartners is a nonprofit organization with a mission of improving health and well-being in partnership with its members, patients and community. An integrated system of care and coverage since its founding in 1957, HealthPartners operates hospitals and clinics, health plans, and a research and education institute. The Minneapolis-based organization serves more than 1.4 million patients in Minnesota and Wisconsin and 1.6 million medical and dental health plan members nationwide. For more information, visit healthpartners.com.

HealthPartners
Oct 1st, 2026
HealthPartners names Alyson Roth vice president of data and digital solutions

HealthPartners names Alyson Roth vice president of data and digital solutions. October 1, 2026 BLOOMINGTON, Minn. - HealthPartners today announced that Alyson Roth has joined the organization as vice president of data and digital solutions. Roth will lead HealthPartners data engineering, digital engineering and digital product teams, bringing these capabilities together to create more connected experiences for members, patients and colleagues. "We're delighted to welcome Alyson to HealthPartners," said Maggie Helms, senior vice president of data, digital, AI and automation. "She brings deep experience connecting digital strategy, technology and customer experience. Her leadership will help us build more seamless experiences and ensure every interaction with HealthPartners is supported by consistent, trusted information." Roth brings extensive experience in digital strategy, transformation and customer experience across health care, technology and consulting. Roth served as senior vice president and chair of Mayo Clinic's Center for Digital Health, where she helped launch the center and advance digital experiences for patients and Mayo Clinic colleagues. Her career also includes leadership roles at IBM and Elixirr, where her work focused on connecting business strategy with technology and innovation. About HealthPartners HealthPartners is a nonprofit organization with a mission of improving health and well-being in partnership with its members, patients and community. An integrated system of care and coverage since its founding in 1957, HealthPartners operates hospitals and clinics, health plans, and a research and education institute. The Minneapolis-based organization serves more than 1.4 million patients in Minnesota and Wisconsin and 1.6 million medical and dental health plan members nationwide. For more information, visit healthpartners.com.

Twin Cities Business
Sep 30th, 2026
Merger dominoes fall as HealthPartners and Essentia combine.

Merger dominoes fall as HealthPartners and Essentia combine. Is Fairview next? September 30, 2026 Duluth-based Essentia Health and Bloomington-based HealthPartners announced on Tuesday the two nonprofits will combine to form one large health system under the HealthPartners name. The combined organization will include 22 hospitals, more than 135 clinics, and 6,000 clinicians, creating one of the Midwest's largest nonprofit health systems while extending access across Minnesota and the Upper Midwest (North Dakota and Wisconsin). The HealthPartners/Essentia Health deal is another tipped-over domino in Minnesota's healthcare landscape, which already has seen three major systems propose mergers this year. (South Dakota-based Sanford Health officially merged with North Memorial Health in September, and in March, Allina Health and California-based Sutter Health announced a merger.) Across the Twin Cities, a growing number of business owners are approaching a decision they've never faced before: how to sell the organization they've built. "The tone has changed in the resistance of consolidation," says Tim Sielaff, Allina Health's former chief medical officer. "Fifteen years ago, it was unthinkable to see this much merger activity." Which of the larger hospital systems in the state market hasn't followed suit? Fairview Health Services. So, the question is: Will Fairview, too, look to partner with another health system? "I don't know why Fairview wouldn't be looking for a partner" to match the competitiveness in the market, Sielaff says. "I might be surprised if they don't." Fairview did not respond by press time to Twin Cities Business' question of whether it was seeking a merger. Is Fairview next? Fairview has tried to grow across the market before. Between 2022-23, it negotiated a $14 billion mega-merger with South Dakota's Sanford Health. But industry leaders' dissenting voices became too prominent for the deal to continue. The University of Minnesota (which had a past partnership with Fairview) and Attorney General Keith Ellison said they did not want an outside health system buying one of Minnesota's largest healthcare brands. Now, the Essentia-HealthPartners news makes the elephant in the room that is Fairview even larger. Clay Ahrens, a former employee at HealthPartners and member of Allina Health's board of directors, believes "everyone is looking to partner. Everyone is looking to grow out of acquisitions and mergers." Do health systems like Fairview need a merger to survive? "In reality, one of key drivers for the recent surge in M&A [mergers and acquisitions] activity across the healthcare system is that it gives larger organizations better leverage to negotiate rates and favorable contracts with insurance payers," Sielaff explains. Healthcare costs continue to rise across the country due in part to reimbursement rates lagging inflation. When a system can negotiate better rates, that helps cover rising operational expenses. But as organizations merge, competition shrinks, which can raise costs for patients. Last year, a report from U.S. Health and Human Services on horizontal consolidations found that hospital-to-hospital mergers in concentrated markets can raise hospital prices between 6% to 65%. Essentia and HealthPartners said patients should not experience any changes or interruptions to their care or coverage, per a press release. Potential benefits of HealthPartners merging with another system. Merging organizations have said that M&A will help them achieve economies of scale and better supply-chain pricing. Health systems also mention that mergers create opportunities to allocate more resources toward specialty services, such as telehealth, which improve patient care. "Right now, [economies of] scale are super important for survival," Ahrens says. "Systems across the country are racing to become bigger to survive the financial storm ahead. Whether it's a good idea or not is yet to be seen." Of course, Essentia Health and HealthPartners believe their regional partnership provides a greater chance for long-term success. HealthPartners CEO Andrea Walsh said on Tuesday during a news conference that the nonprofit health system had previously discussed with Essentia what level of partnership would make the most sense for both parties. Walsh said a full integration would be best for efficiency, rather than sharing select services. "[HealthPartners] see premiums rising and workforce shortages growing," she said during the news conference. "We are implementing tech changes that require significant investment. We believe we can combine [systems] to improve affordability." HealthPartners also runs a large health insurance business, which will continue, Walsh told the Star Tribune. HealthPartners provides individual, employer, and Medicare plans. The plan is for the combined health system to expand investment in digital health (such as telehealth services), research, data analytics, and workforce development. Essentia's research and education programs provide more than 500,000 hours of training each year for healthcare professionals. HealthPartners says it trains more than 600 residents and fellows annually and facilitates hundreds of clinical trials and research studies. Walsh will lead the new organization while Essentia CEO David Herman will serve as president of combined clinical care group operations. Essentia's facilities will retain the Essentia Health name while operations are integrated until the deal, pending customary regulatory approvals, goes into effect on Jan. 1, 2027. Ahrens says the Essentia-HealthPartners deal "is different than other mergers. I think this will make both health systems stronger," because of both systems' nonprofit mission.

WJON
Sep 29th, 2026
Minnesota's Essentia Health and HealthPartners merge to create 22-hospital system

Two major Minnesota healthcare providers, Essentia Health and HealthPartners, announced they are merging to create an organisation serving over 2 million patients. The combined entity will operate under the HealthPartners name starting in 2027, pending regulatory approval. The merger will unite 22 hospitals and more than 135 clinics across Minnesota, Wisconsin, and North Dakota. Duluth-based Essentia Health currently spans from Central North Dakota to Northeastern Wisconsin, whilst Bloomington-based HealthPartners focuses on the Twin Cities area and extends into Western Wisconsin. The organisations cited "significant financial headwinds" in healthcare and rising costs as drivers for the combination. They say the merger will improve care coordination, expand access, and address affordability concerns. Patients should expect no immediate changes to benefits or coverage during the regulatory review period through 2026.

HealthPartners
Sep 29th, 2026
HealthPartners names Nathan Shore vice president of brand

HealthPartners names Nathan Shore vice president of brand. September 29, 2026 BLOOMINGTON, Minn. - HealthPartners today announced that Nathan Shore has rejoined the organization as vice president of brand. Shore will lead brand strategy for HealthPartners, helping strengthen and evolve the organization's brand across its health care and health plan businesses. "We're excited to welcome Nathan back to HealthPartners," said Mark Hansberry, chief strategy and growth officer. "He brings deep experience and a strong understanding of our organization and mission. His expertise and perspective will be valuable as we continue to strengthen the HealthPartners brand and how we connect with the people and communities we serve." Shore previously spent five years at HealthPartners as senior director of brand strategy, media and creative. He returns after nearly six years at Walmart, where he held a variety of leadership roles leading strategy and execution in marketing, brand and HR. He most recently led brand strategy for the corporate brand and private label products. Earlier in his career, Shore spent 13 years at Target and Macy's in a variety of brand, marketing and organizational-effectiveness roles. About HealthPartners HealthPartners is a nonprofit organization with a mission of improving health and well-being in partnership with its members, patients and community. An integrated system of care and coverage since its founding in 1957, HealthPartners operates hospitals and clinics, health plans, and a research and education institute. The Minneapolis-based organization serves more than 1.4 million patients in Minnesota and Wisconsin and 1.6 million medical and dental health plan members nationwide. For more information, visit healthpartners.com.