At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Senior Software Engineer - Customer Experience Engineering

Our customers are very happy with our technology and are quickly expanding their use cases, only limited by their own imaginations. The Customer Experience Engineering Team aims to enable customers to push these limits, and when customers run into roadblocks or issues, enable them and our internal technical resources to resolve those issues and get back to seeing success with Snowflake.

Snowflake’s Customer Experience Engineering Team is expanding! We are looking for a Senior Software Engineer to join our team who likes building intelligent data applications that give insight into diagnostic data and technical content that is relevant to issues customers may be facing. Our Customer Experience Senior Software Engineers enjoy developing features into the Snowflake product that aim to greatly reduce friction points that block customers and regularly require help from Snowflake technical experts. They are excited by the challenges presented by extracting intelligence from a wide variety of data sources, including structured and unstructured data.

As a Sr. Software Engineer, you will:

Lead and drive projects that span our stack, including Java and Python services hosted in Kubernetes and Snowpark Container Services.
Promote strong collaboration within a cross-functional team, including product management and design.
Deliver features requiring close coordination with several partner teams.
Be a strong contributor to the product vision and drive team planning.
Pinpoint problems, instrument relevant components as needed, and ultimately implement solutions.
Mentor and coach junior team members.

Our ideal Senior Software Engineer will have:

B.S. or M.S degree in CS, MIS, or equivalent discipline
6+ years experience hands-on software engineering experience
Deep understanding of modern application design architecture, good API design patterns, performance, and scale.
Expertise in at least one of the following (bonus for more than one): Python, Java, Scala, GoLang.
Experience with software engineering best practices: unit testing, code reviews, and design documentation.
Excellent debugging and troubleshooting skills, especially in a cloud environment.
Demonstrated technical leadership experience, such as being an architect or tech lead for high-impact projects.
Great communication skills, both verbal and written and an interest in working with a diverse set of peers and external developers.
Genuine enjoyment of the art of building great software, and a love of learning new things.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

About the company

Snowflake runs a cloud platform where businesses store and analyze data, build AI tools, and share information under common access controls. Its platform separates stored data from computing resources, letting teams run different workloads without maintaining database servers. Analysts query business records with SQL, while developers use Python and other languages to build applications and train models against the same data; Cortex connects AI models to company records so teams build assistants and automate analysis. Customers pay for storage and computing usage across Amazon, Microsoft, and Google infrastructure. Snowflake was founded in 2012 and has its headquarters in Menlo Park, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Menlo Park, California

Founded

2012

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Simplify's Take

What believers are saying

Growth supports a larger business: Snowflake product revenue rose 37% to $1.49 billion in the July 2026 quarter.
Employees buy discounted stock: eligible Snowflake staff pay 15% below the lower starting or ending six-month price.
Existing customers spend more: Snowflake reported 126% revenue retention in September 2026, after contractions and lost customers.

What critics are saying

Debt has a deadline: Snowflake priced $3.75 billion of notes in September 2026, maturing in 2029 and 2031.
Remote work is limited: Snowflake requires most employees to work from physical offices despite its globally distributed branding.
Suppliers also compete: AWS, Microsoft Azure, and Google Cloud host Snowflake while selling rival data platforms.

What makes Snowflake unique

Different engineering foundations: Snowflake built a cloud-native SQL engine; Databricks extends Spark with proprietary Photon execution.
Data sellers keep control: Snowflake Marketplace lets them charge for live tables without distributing copied files.
Software vendors enter customers' accounts: Snowflake Native Apps install business logic beside governed data instead of hosting it separately.

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Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.
A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.
Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.
Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.
Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.
Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth

Yahoo Finance

Oct 27th, 2026

Jade Global launches JadeOrbit OmniLens AI, a Snowflake cost and risk app, on Snowflake Marketplace

Jade Global has launched JadeOrbit OmniLens AI on Snowflake Marketplace, a Snowflake Native App that helps customers monitor Snowflake cost, performance, and governance risk. Users can act on AI-generated recommendations inside their own account. The app runs 45 automated health checks and tracks each finding's cumulative cost impact. It uses Snowflake Cortex for insights and query optimisation, and gives a continuously updated view rather than a snapshot. Customers can also forecast cost and AI usage, get proactive alerts, and generate copy-ready remediation SQL without moving data outside Snowflake. "Snowflake customers have the data to control cloud spend and governance risk — what they lack is time to dig through several consoles to find it," said Amit Deshpande, vice president and head of data and integration at Jade Global.

Associated Press

Oct 26th, 2026

Optimove launches Zero Copy Customer Lists to build audiences without data leaving Snowflake

Optimove, the maker of Positionless Marketing, has launched Zero Copy Customer Lists, which lets brands build audiences from data in their own Snowflake environment without copying or uploading it. Marketers connect Optimove to Snowflake once, then define a list with a SQL query. The query runs in the brand's warehouse, once or on a schedule, and returns only Customer IDs. Data such as credit scores or Know Your Customer (KYC) status stays in place. "The answer was never going to be another pipeline. It was going to be leaving the data alone," said Pini Yakuel, chief executive officer of Optimove. The feature is in open beta and is rolling out to customers in stages. Optimove reached Snowflake Elite Partner status in August 2026.

Yahoo Finance

Oct 26th, 2026

Snowflake stock has fallen 30.8% on average in market shocks, double the S&P 500's drop

Snowflake (SNOW) stock returned 131.9% over the six months to October 23, 2026, against 7.0% for the S&P 500. It closed that day 11.8% below its October 9 high. In five market shocks since its September 2020 listing, the stock fell 30.8% on average, versus 13.4% for the index. Its worst fall was 66% in 2022; it needed 49.9 months to recover. The median recovery time was 2.3 months. Revenue for the twelve months to July 31, 2026 was $5.4 billion, up 32.0%. Operating loss narrowed to 22.8% of revenue from 37.4%, and free cash flow rose to $1.19 billion from $734 million. Debt is rising, however. Snowflake priced $3.75 billion of zero-interest convertible notes on September 29, against $2.76 billion of debt at the end of July. It also cut its fiscal 2027 product gross margin forecast to 74% from 75%, as lower-margin AI work grows.

PR Newswire

Oct 15th, 2026

Benchling launches Direct Data Share for two-way, near real-time sync with Snowflake

Benchling has launched Direct Data Share, a feature that keeps scientific data continuously synced between its platform and a customer's Snowflake environment. It is now in public beta for Benchling customers. Experimental data from Benchling lands in Snowflake as ready-to-query tables, refreshed in minutes. Instrument, assay, computational, and third-party data in Snowflake can flow back into Benchling. IT teams need only a one-time setup, with no custom export pipeline to build or maintain. Admins control who can start syncs and manage connections. "The time it takes to sync data from one source to another can't be the choke point for effective decision making," said Derek Halliday, Benchling's head of product. The feature builds on Benchling's AI Connectors, launched earlier this year.

Yahoo Finance

Oct 13th, 2026

Snowflake stock is up 169% in six months, but AI sales cut margins to 74%

Snowflake's stock has returned 169% over the past six months, against 14.0% for the S&P 500. But on its September 2, 2026 earnings call, executives said AI sales earn less than the rest of its products. The company cut its fiscal 2027 adjusted product gross margin forecast to 74% from 75%, citing a growing share of lower-margin AI workloads. Product revenue grew 37% year over year in fiscal Q2 2027, with AI contributing about half of the acceleration. Product revenue makes up 95% of total sales. Snowflake trades at 23.2 times sales, against 3.1 for the S&P 500, and its net margin is negative 20.1%. Management raised its adjusted operating margin forecast to 14.5% from 13.5% and still expects a GAAP profit in the fourth quarter of fiscal 2028.

Snowflake

Senior Software Engineer - Customer Experience Engineering

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