Supplier Performance Manager

Job Overview

The Hasbro Global Supply Chain Team manages USD 1.3 billion in spend, of which USD 0.8 billion is ex-factory cost, across Hasbro's brands (Action Brands, Games, Play-Doh, Fashion, Preschool and Sports Action) and material categories (Packaging, Resin, Tooling and other key materials), supported by a network of approximately 40 Finished Goods (FG) suppliers and more than 100 material suppliers.

The Global Supply Chain Team is accountable to plan, source, make and deliver Toys & Games to Hasbro quality standards, On Time & In Full and at competitive costs through a global supply network of contract manufacturers, material suppliers, test-labs, model-shops, and toolmakers.

The Supplier Performance Manager builds and strengthens a world-class supplier network by ensuring that current and future suppliers provide the operational performance, capabilities and capacity required to advance Hasbro's Brand and Supply Chain priorities. The role improves the competitiveness, resilience, supply agility, sustainability and innovation of Hasbro Toys & Games while delivering Operational Excellence and Sourcing Productivity.

The Supplier Performance Manager leads the Commercial Negotiations, Operational Excellence and Productivity Improvement programs for the assigned suppliers and supports the Design to Value and Manufacturing Excellence initiatives.

This role is the key interface between the assigned suppliers and Hasbro, ensuring that we keep leverage in these complex and challenging business relationships and ensuring the 'one Hasbro face/voice' in the multi-functional and multi-level relationship with the assigned suppliers. The role reports to the Global Sourcing Director for the assigned product category and offers the opportunity to shape a global supplier network and work with teams across Hasbro's brands and functions.

Location and Work Arrangement

This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.

What You'll Do

• Actively contribute to the definition of the global Sourcing Strategy and design of the global Supplier Network for the assigned category.
• Accountable for the regional implementation and execution of the Global Sourcing Strategy and Supply Network redesign. This requires thinking globally and acting locally within the global supply network.
• Hold suppliers accountable for their operational performance and manage the interface between Hasbro (Product Development (PD), QA, Planning, Ethical) and suppliers.
• End-to-end accountable for supplier performance including capabilities, medium/long-term factory capacity, supplier financial health, and compliance.
• Deliver significant improvements in the operational performance of the assigned suppliers in terms of Quality, On Time & In Full, New Product Launches, and Compliance. This is achieved via data-driven performance scorecard reviews based on relevant cross-functional metrics, followed up by systematic and structural corrective actions.
• When required, lead supplier competence development across Supply Chain, Product Development, Quality and Manufacturing with clear objectives and metrics, and serve as project manager for transitions to new suppliers.
• Proactively scout, identify, assess and segment current and prospective suppliers to build a healthy supplier pipeline that supports current and future category requirements and priorities.
• Lead the onboarding of new suppliers and the ethical exit of others.
• Ensure Master Purchasing Agreements or contracts are in place and enforced.
• Ensure supplier compliance (Ethical Sourcing, Global Security) and facilitate implementation of Structural Corrective Action Plans (CAP).
• Prepare and lead the Joint Business & Improvement Agenda, Supplier Performance Scorecard and Business Review Meetings for assigned suppliers.
• Ensure that proper Structural Corrective Action Plans (CAP) are in place to bridge any performance gaps and are followed through.
• Establish Supplier Account Plans to continuously improve performance, Operational Excellence and delivering Productivity (>3% YOY target) via Strategic Business Initiatives such as smart automation and Supplier Competence Development Programs.
• Act as escalation point for Quality, Costing, Supply Chain Security, Ethical Sourcing, Legal and Finance to get priority from supplier leadership on a case-by-case basis.
• Lead supplier selection and commercial negotiation for new projects.
• Support the Design to Value and Manufacturing Excellence initiatives.
• Act as escalation point for Development to get priority from supplier leadership.
• Manage medium-term (more than 6 months) and long-term (more than 12 months) supplier capacity.
• Act as escalation point for Planning & Logistics to get priority from supplier leadership.

What You'll Bring

• At least 5 years of relevant experience in procurement and/or supplier management, or equivalent demonstrated experience, including work with international suppliers or teams.
• Master's degree in a related discipline such as Engineering, Procurement, Supply Chain or Business Management, or equivalent demonstrated experience.
• Demonstrated experience using advanced analytics to identify opportunities, improve supplier and sourcing decisions, automate routine work and translate data into measurable business outcomes.
• Professional proficiency in spoken and written English to communicate with global teams and suppliers.
• Approximately 30% travel to supplier and manufacturing partner sites is required for this role.
• Energy & Passion: Strong drive and commitment to getting the job done. Eager to do the right things for Hasbro and Eager to do the right things for Hasbro and willing to work flexibly across job scope, functions, departments and time zones..
• Internal Impact: Builds and maintains a solid network and partners intensively with Product Development, Finance, Global Supply Chain and Commercial Markets to spark them to perform, influence decision making and integrate business and functional priorities into own actions.
• External Impact: Able to respectfully influence senior leaders at manufacturing partners, key suppliers, model-shops, toolmakers and test-labs to address their issues and have them take ownership to drive operational excellence in joint product development, supply, quality, compliance and cost.
• Edge: Strong negotiator with a desire to Play to Win, driving concrete actions and decisions from each meeting or discussion; willing and able to make difficult decisions on people and external partners.
• Execution: Consistent, hands-on and pragmatic performer; consistently delivers on all Procurement goals (Operational Excellence, Product/Material Cost Savings, Supplier Performance Improvement) and tackles any internal/external performance or relationship issues and proactively solves them.

What Sets You Apart

• Experience leveraging AI-enabled tools, where available and appropriate, is preferred.

Who We Are

We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.

Hasbro About the Company – Hasbro

Wizards of the Coast Who We Are – Wizards of the Coast

Equal Opportunity

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

Accommodations

If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.