Ads Seller Engagement Specialist

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

As an Ads Seller Engagement Specialist, you will be pivotal in driving the success of eBay's advertising initiatives. You will collaborate closely with eBay sellers and business partners to develop and implement effective advertising strategies that enhance visibility and drive conversions. This role requires a dynamic individual with a passion for digital marketing and a keen understanding of cross-border eCommerce advertising.

Key Responsibilities:

• Client Engagement: Partner with eBay sellers and internal stakeholders to provide strategic guidance on cross-border advertising. Develop tailored recommendations across ad solutions, monitor performance, and drive optimizations that improve seller outcomes and generate incremental ads revenue.
• Engagement Preparation: Analyze data and prepare insights, materials, and presentations for seller meetings, ensuring alignment with global Ads priorities and business objectives.
• Advertising Account Management: Deliver informative training and optimization recommendations to key sellers through 1:1 consultancy. Analyze data from top accounts to derive actionable insights, ensuring alignment with seller needs and improving operational strategies. Continuously drive enhancements to help sellers achieve better conversion and advertising results.
• Training and Development: Design and deliver advertising content for events, workshops, and seller training sessions to build seller capability and maximize advertising effectiveness.
• Business Partner Support: Serve as a trusted Ads point of contact for business partners by sharing updates, gathering feedback, resolving operational issues, and managing priorities, deliverables, and expectations.

Qualifications:

• 3 years+ of relevant experience, with a preference for candidates with export eCommerce and advertising experience.  
• Familiar with other eCommerce platforms ex. Amazon and advertising platforms ex. Google with insights into effective advertising strategies.
• Strong analytical abilities with a sensitivity to data, enabling effective assessment of impacts on business outcomes.
• Excellent cross-functional communication and collaboration skills, facilitating effective teamwork across departments.
• Proficiency in Office software, with experience in SQL considered an asset.
• Fluent in Mandarin and English, with strong listening, speaking, reading, and writing abilities.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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