V

VML

Global marketing automation, personalization, and CRM

Freelance Program Director

Program ManagementConfirmed live in the last 24 hours
ContractChicago, IL, USA$85 - $110

About the Job

Requirements

  • At least 3 years of hands-on experience managing technical, digital projects and other 360 campaigns, including digital, CLM, and CRM.
  • Experience working in large agencies on large global accounts is preferred.
  • Experience working with multidisciplinary teams across remote offices, including CX, UX, technology, creative, and project/account management.
  • Good understanding of emerging web standards, user-centered design, optimization, and search practices.
  • High emotional intelligence and the ability to assess what a team needs to help motivate them.
  • Proficiency in Microsoft Office products.
  • Availability to travel within the United States and to other VML offices.

Responsibilities

  • Oversee the overall delivery stack and related processes, software, and hardware for a dedicated automotive client.
  • Serve as a primary point of contact with client leadership and stakeholders, connecting internal resources with external partners.
  • Work with internal process and project management teams to drive initiatives, analyze, plan, and implement technological solutions on the roadmap, and lead cross-brand projects as the primary client contact.
  • Support internal production and account teams by identifying opportunities to streamline, automate, or implement efficient processes within VML and for clients.
  • Own and grow relationships with client counterparts, including internal creative and social media groups, business technology leaders, and license owners.
  • Participate in the development of new proposals, products, and services at VML.

Desired Qualifications

  • PMP certification is nice to have.
  • Successful implementation of Agile is a plus.
  • Experience with Salesforce Marketing Cloud is a plus.
  • Ideally, at least 5 years of project and delivery management experience in advertising or marketing communications.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

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